Best AI Chatbots Software & Tools

Compare AI chatbots on user reviews: answer accuracy, context memory, tone control, integrations and what the message limits really cost.

21 products

Ada

by Ada

No reviews yet

Ada is an AI customer service agent platform for enterprises that resolves requests over chat, messaging, voice and email, priced per conversation.

Features

Missing Visual conversation flow builder
Has Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Has WhatsApp and SMS channels
Has Multilingual chat with language detection
Missing Lead capture and qualification
Has Chat transcript export
Has Chatbot analytics dashboard
Has Custom bot persona and tone
Missing Widget branding and white label
Missing Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Missing Sentiment detection in chat
Missing Chatbot A/B testing
Has Voice channel support
Missing Chat data retention controls

Botsonic is Writesonic's no-code AI chatbot and agent builder for support teams, trained on a company's own content and sold in tiers by monthly messages.

Features

Missing Visual conversation flow builder
Has Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Missing WhatsApp and SMS channels
Has Multilingual chat with language detection
Missing Lead capture and qualification
Has Chat transcript export
Has Chatbot analytics dashboard
Has Custom bot persona and tone
Has Widget branding and white label
Missing Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Has Sentiment detection in chat
Missing Chatbot A/B testing
Missing Voice channel support
Has Chat data retention controls
Chatbase

by Chatbase

No reviews yet

Chatbase is an AI chatbot platform for support and sales teams that trains agents on their own content, with plans metered in monthly message credits.

Features

Missing Visual conversation flow builder
Has Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Missing WhatsApp and SMS channels
Missing Multilingual chat with language detection
Has Lead capture and qualification
Has Chat transcript export
Has Chatbot analytics dashboard
Has Custom bot persona and tone
Has Widget branding and white label
Has Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Has Sentiment detection in chat
Missing Chatbot A/B testing
Has Voice channel support
Missing Chat data retention controls

ChatBot is an AI chatbot for customer support and sales that learns a company's website and help content, sold by Text with its chat inbox on per-user plans.

Features

Has Visual conversation flow builder
Has Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Has WhatsApp and SMS channels
Has Multilingual chat with language detection
Has Lead capture and qualification
Has Chat transcript export
Has Chatbot analytics dashboard
Has Custom bot persona and tone
Has Widget branding and white label
Has Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Missing Sentiment detection in chat
Has Chatbot A/B testing
Missing Voice channel support
Missing Chat data retention controls
Chatfuel

by Chatfuel

No reviews yet

Chatfuel is an AI sales chatbot for WhatsApp, Instagram and Facebook DMs on the official WhatsApp Business API, for service businesses and agencies.

Features

Missing Visual conversation flow builder
Has Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Missing WhatsApp and SMS channels
Missing Multilingual chat with language detection
Has Lead capture and qualification
Missing Chat transcript export
Has Chatbot analytics dashboard
Has Custom bot persona and tone
Missing Widget branding and white label
Missing Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Missing Sentiment detection in chat
Missing Chatbot A/B testing
Missing Voice channel support
Missing Chat data retention controls

ChatGPT is OpenAI's general purpose AI assistant for chat, coding, images, voice and research, with a permanent free tier and per seat business plans.

Features

Missing Visual conversation flow builder
Missing Live chat handover to a human agent
Has Answers drawn from your own content
Missing Website chat widget
Missing WhatsApp and SMS channels
Missing Multilingual chat with language detection
Missing Lead capture and qualification
Has Chat transcript export
Missing Chatbot analytics dashboard
Has Custom bot persona and tone
Missing Widget branding and white label
Missing Pre-built conversation templates
Missing Chatbot REST API
Missing CRM and help desk integrations
Missing Sentiment detection in chat
Missing Chatbot A/B testing
Has Voice channel support
Has Chat data retention controls
Chatling

by Chatling

No reviews yet

Chatling is a chatbot builder for AI customer service agents and lead capture on websites, WhatsApp and Instagram, sold on monthly plans capped by AI credits.

Features

Has Visual conversation flow builder
Has Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Missing WhatsApp and SMS channels
Has Multilingual chat with language detection
Has Lead capture and qualification
Has Chat transcript export
Has Chatbot analytics dashboard
Has Custom bot persona and tone
Has Widget branding and white label
Has Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Has Sentiment detection in chat
Missing Chatbot A/B testing
Missing Voice channel support
Missing Chat data retention controls

Claude is Anthropic's AI assistant for coding, research and document work, with Claude Code, Cowork, Design and Science bundled into one subscription.

Features

Missing Visual conversation flow builder
Missing Live chat handover to a human agent
Has Answers drawn from your own content
Missing Website chat widget
Missing WhatsApp and SMS channels
Has Multilingual chat with language detection
Missing Lead capture and qualification
Has Chat transcript export
Missing Chatbot analytics dashboard
Missing Custom bot persona and tone
Missing Widget branding and white label
Missing Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Missing Sentiment detection in chat
Missing Chatbot A/B testing
Has Voice channel support
Has Chat data retention controls
CustomGPT.ai

by CustomGPT

No reviews yet

CustomGPT.ai is a no-code AI chatbot builder that answers from a business's own documents and websites with cited sources, sold on flat monthly account plans.

Features

Missing Visual conversation flow builder
Missing Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Missing WhatsApp and SMS channels
Missing Multilingual chat with language detection
Missing Lead capture and qualification
Has Chat transcript export
Has Chatbot analytics dashboard
Has Custom bot persona and tone
Has Widget branding and white label
Missing Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Has Sentiment detection in chat
Missing Chatbot A/B testing
Missing Voice channel support
Missing Chat data retention controls
DenserAI

by DenserAI

No reviews yet

DenserAI is an AI support chatbot and helpdesk that answers from a company's own site and files with cited sources, sold on flat plans with monthly query caps.

Features

Missing Visual conversation flow builder
Has Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Missing WhatsApp and SMS channels
Missing Multilingual chat with language detection
Missing Lead capture and qualification
Has Chat transcript export
Missing Chatbot analytics dashboard
Has Custom bot persona and tone
Has Widget branding and white label
Has Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Has Sentiment detection in chat
Missing Chatbot A/B testing
Has Voice channel support
Missing Chat data retention controls
eesel AI

by eesel AI

No reviews yet

eesel AI is an AI chatbot and support agent for helpdesk tickets, website chat and Slack, working inside Zendesk or Freshdesk and billed by credits, not seats.

Features

Missing Visual conversation flow builder
Has Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Missing WhatsApp and SMS channels
Has Multilingual chat with language detection
Missing Lead capture and qualification
Has Chat transcript export
Has Chatbot analytics dashboard
Has Custom bot persona and tone
Has Widget branding and white label
Missing Pre-built conversation templates
Missing Chatbot REST API
Has CRM and help desk integrations
Has Sentiment detection in chat
Missing Chatbot A/B testing
Missing Voice channel support
Has Chat data retention controls

Forethought is an AI agent platform for customer support teams, resolving chat, email, voice and Slack requests. A Zendesk product, sold by quote.

Features

Has Visual conversation flow builder
Has Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Missing WhatsApp and SMS channels
Has Multilingual chat with language detection
Has Lead capture and qualification
Has Chat transcript export
Has Chatbot analytics dashboard
Has Custom bot persona and tone
Missing Widget branding and white label
Missing Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Has Sentiment detection in chat
Missing Chatbot A/B testing
Has Voice channel support
Missing Chat data retention controls

Gemini is Google's AI assistant app for chat, research, image and video generation, with a permanent free tier and paid Google AI plans.

Features

Missing Visual conversation flow builder
Missing Live chat handover to a human agent
Has Answers drawn from your own content
Missing Website chat widget
Missing WhatsApp and SMS channels
Has Multilingual chat with language detection
Missing Lead capture and qualification
Has Chat transcript export
Missing Chatbot analytics dashboard
Has Custom bot persona and tone
Missing Widget branding and white label
Has Pre-built conversation templates
Missing Chatbot REST API
Missing CRM and help desk integrations
Missing Sentiment detection in chat
Missing Chatbot A/B testing
Has Voice channel support
Has Chat data retention controls
Kommunicate

by Kommunicate

No reviews yet

Kommunicate is an AI chatbot platform for customer support at startups and growing teams, sold on flat monthly plans sized by conversation volume.

Features

Has Visual conversation flow builder
Has Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Missing WhatsApp and SMS channels
Missing Multilingual chat with language detection
Missing Lead capture and qualification
Missing Chat transcript export
Has Chatbot analytics dashboard
Has Custom bot persona and tone
Has Widget branding and white label
Has Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Has Sentiment detection in chat
Missing Chatbot A/B testing
Has Voice channel support
Has Chat data retention controls
Landbot

by Landbot

No reviews yet

Landbot is a no-code chatbot and AI agent builder for capturing and qualifying leads in website chat, sold in plans by seats and monthly chat volume.

Features

Has Visual conversation flow builder
Has Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Has WhatsApp and SMS channels
Has Multilingual chat with language detection
Has Lead capture and qualification
Has Chat transcript export
Has Chatbot analytics dashboard
Missing Custom bot persona and tone
Has Widget branding and white label
Has Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Missing Sentiment detection in chat
Has Chatbot A/B testing
Missing Voice channel support
Missing Chat data retention controls
Quickchat AI

by Quickchat AI

No reviews yet

Quickchat AI builds AI chatbot agents for support and sales teams that answer from a company's own content, on self-serve plans or billed per resolution.

Features

Missing Visual conversation flow builder
Has Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Missing WhatsApp and SMS channels
Has Multilingual chat with language detection
Has Lead capture and qualification
Has Chat transcript export
Has Chatbot analytics dashboard
Has Custom bot persona and tone
Has Widget branding and white label
Has Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Has Sentiment detection in chat
Missing Chatbot A/B testing
Missing Voice channel support
Missing Chat data retention controls
Rasa

by Rasa

No reviews yet

Rasa is a self-hosted conversational AI platform for building chat and voice agents, made for engineering-led teams; Enterprise is sold by quote.

Features

Has Visual conversation flow builder
Missing Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Has WhatsApp and SMS channels
Missing Multilingual chat with language detection
Missing Lead capture and qualification
Has Chat transcript export
Has Chatbot analytics dashboard
Has Custom bot persona and tone
Missing Widget branding and white label
Missing Pre-built conversation templates
Has Chatbot REST API
Missing CRM and help desk integrations
Missing Sentiment detection in chat
Missing Chatbot A/B testing
Has Voice channel support
Has Chat data retention controls
SiteGPT

by SiteGPT

No reviews yet

SiteGPT is an AI support chatbot for websites, trained on a site's own pages and files, with human takeover and flat plans sized by chatbots and messages.

Features

Missing Visual conversation flow builder
Has Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Missing WhatsApp and SMS channels
Missing Multilingual chat with language detection
Missing Lead capture and qualification
Has Chat transcript export
Has Chatbot analytics dashboard
Has Custom bot persona and tone
Has Widget branding and white label
Missing Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Has Sentiment detection in chat
Missing Chatbot A/B testing
Missing Voice channel support
Missing Chat data retention controls
Tidio

by Tidio

No reviews yet

Tidio is an AI chatbot and live chat platform for small businesses and online stores, with the Lyro AI Agent, a free plan and usage-based paid tiers.

Features

Has Visual conversation flow builder
Has Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Missing WhatsApp and SMS channels
Has Multilingual chat with language detection
Has Lead capture and qualification
Has Chat transcript export
Has Chatbot analytics dashboard
Has Custom bot persona and tone
Has Widget branding and white label
Has Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Missing Sentiment detection in chat
Missing Chatbot A/B testing
Missing Voice channel support
Missing Chat data retention controls
Wonderchat

by Wonderchat

No reviews yet

Wonderchat is an AI chatbot builder for website support and lead capture that answers only from a company's own content, with a free plan and flat-rate tiers.

Features

Missing Visual conversation flow builder
Has Live chat handover to a human agent
Has Answers drawn from your own content
Has Website chat widget
Has WhatsApp and SMS channels
Has Multilingual chat with language detection
Has Lead capture and qualification
Has Chat transcript export
Has Chatbot analytics dashboard
Has Custom bot persona and tone
Missing Widget branding and white label
Has Pre-built conversation templates
Has Chatbot REST API
Has CRM and help desk integrations
Missing Sentiment detection in chat
Missing Chatbot A/B testing
Has Voice channel support
Has Chat data retention controls
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