Feedier is a customer intelligence platform with native NPS, CSAT and CES surveys, analysing feedback for multi-site groups, sold by quote with a delivery team.
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Best Survey & Customer Feedback Software
Survey and customer feedback software reviews covering response rates, survey logic, NPS and CSAT tooling, text analysis and per-response pricing.
8 products
Nicereply is customer satisfaction survey software for support teams, sending CSAT, CES and NPS surveys from help desks such as Zendesk, Freshdesk and Front.
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Qualaroo is a ProProfs survey and customer feedback tool for website, in-app and prototype surveys, with IBM Watson sentiment scoring of open-text answers.
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QuestionPro is online survey software for market research, customer feedback and employee surveys, with a free plan and per-user annual tiers.
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Screeb is in-app survey and user feedback software for SaaS and mobile product teams, with session replays, product tours and AI analysis of open answers.
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SurveySparrow is survey and customer feedback software that delivers chat-style surveys by link, SMS, kiosk and in-app SpotChecks, for CX, product and HR teams.
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Survicate is survey and customer feedback software for CX, product and research teams: email, web, in-app and SMS surveys with AI analysis, priced by responses.
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Zonka Feedback is customer feedback and survey software for NPS, CSAT and CES programs across email, SMS, web and kiosks, sold by custom quote.
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