Best Knowledge Base Software

Knowledge base software reviews rated on search accuracy, authoring and review workflow, SEO of public articles, versioning and pricing.

3 products

Document360
Document360

by Document360

No reviews yet

Document360 is knowledge base software for public help centers, internal docs and API references, with AI search. Pricing is quote only, no public tiers.

Features

Has WYSIWYG and Markdown editor
Has Article version history with rollback
Has Review and approval workflow
Has Private knowledge base with reader groups
Has Full-text search with suggestions
Has Article translation workflow
Has Reusable snippets and variables
Has Article templates
Has Category and tag organisation
Has SEO settings for public articles
Has Article helpfulness voting
Has Search and article analytics
Has Custom domain and theming
Has Content review reminders
Has Import and export of articles
Has Knowledge base API
Has AI writing assistant for articles
Missing Real-time collaborative editing
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Guru
Guru

by Guru Technologies

No reviews yet

Guru is an AI knowledge management and wiki platform for enterprise teams, sold as a scoped package rather than at a published per-seat price.

Features

Has WYSIWYG and Markdown editor
Missing Article version history with rollback
Has Review and approval workflow
Has Private knowledge base with reader groups
Has Full-text search with suggestions
Missing Article translation workflow
Missing Reusable snippets and variables
Has Article templates
Has Category and tag organisation
Missing SEO settings for public articles
Missing Article helpfulness voting
Has Search and article analytics
Missing Custom domain and theming
Has Content review reminders
Missing Import and export of articles
Has Knowledge base API
Has AI writing assistant for articles
Has Real-time collaborative editing
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HubSpot Service Hub
HubSpot Service Hub

by HubSpot

No reviews yet

HubSpot Service Hub is customer service software: help desk, knowledge base and customer success workspace on HubSpot's Smart CRM, for teams already on HubSpot.

Features

Missing WYSIWYG and Markdown editor
Missing Article version history with rollback
Has Review and approval workflow
Has Private knowledge base with reader groups
Missing Full-text search with suggestions
Missing Article translation workflow
Missing Reusable snippets and variables
Missing Article templates
Has Category and tag organisation
Has SEO settings for public articles
Has Article helpfulness voting
Has Search and article analytics
Has Custom domain and theming
Missing Content review reminders
Missing Import and export of articles
Missing Knowledge base API
Has AI writing assistant for articles
Missing Real-time collaborative editing
Visit Profile
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