Bloomfire

Bloomfire is enterprise knowledge base software that governs company knowledge and grounds AI agents in it, sold by custom quote rather than per user.

Bloomfire gives a large organization one governed source for its policies, procedures and expert answers, then supplies that knowledge to AI as trusted context. Bloomfire Inc., an independent company based in Austin, Texas, builds and sells it. The problem it targets is enterprise AI that answers from a few retrieved documents and misses the wider business context. Content stays in the systems that already hold it, existing permissions apply at retrieval, and each answer links back to its source. At the core sits the Enterprise Intelligence Engine, which connects knowledge sources and maintains a Persistent Semantic Memory of the facts, concepts and relationships across them. Authors draft, review and publish in the AI Knowledge Management App under one approval process, and secure access groups keep restricted content with cleared teams. AI Author Assist summarizes documents and refines tone, while Self-Healing Knowledge workflows resolve duplicate and conflicting content. Synapse, the conversational AI, answers natural-language questions with citations, a confidence score and a full reasoning trace. The analytics suite reports trending and abandoned searches and member activity, and readers like, comment on or flag content for review. Bloomfire suits knowledge managers in large enterprises who answer for what employees and AI agents are told. It is built for high-stakes work, where an answer may be cited in a meeting, shared with a customer or presented in a compliance review. Organizations whose knowledge is spread across many systems get one governed layer without migrating anything. Teams standing up AI agents of their own use it as the context those agents reason from. Employees ask questions inside Microsoft Teams, Slack or Salesforce and get a sourced answer without opening a separate portal. The Universal Connector Framework brings in content from SharePoint, Google Drive and Confluence while the files stay where they are. A support lead can embed Synapse in the company website or customer portal, so customers see the same certified answers as staff. Developers point their own models and agents at the engine through MCP. Learning Studio turns existing material into learning guides and knowledge checks, so new hires study from the same knowledge the AI answers from.