Quickchat AI builds AI chatbot agents for support and sales teams that answer from a company's own content, on self-serve plans or billed per resolution.
Quickchat AI gives a business an agent that settles customer questions on its website and messaging apps, rather than only replying to them. The agent reads the company's documents, takes actions in connected tools and keeps each answer traceable to its source. Quickchat AI, a San Francisco company, builds and runs it as its only product. The aim is that a repeat question arriving at night is answered from the same material a support agent would use. Setup happens in a few panels of one app. Identity sets the agent's name, main prompt, guidelines, personality and reply length, and the agent replies in each visitor's own language. The Knowledge Base takes a site crawl, a sitemap, uploaded documents, YouTube transcripts and Intercom articles. AI Actions let the agent hand a chat to a person, gather contact details or update a record in HubSpot CRM. The Inbox holds every conversation, and AI Insights scores each one for sentiment, topic and resolution. The platform suits small and mid-sized businesses that answer customers over chat and want replies grounded in their own content. Support teams already on Zendesk, Intercom or HubSpot can run it as a first line that passes hard cases to staff. Freelancers and agencies may deploy it for clients on any paid plan, while the free tier covers personal projects only. It is sold as self-serve subscriptions, billed monthly or annually, where each step up adds AI credits and knowledge articles, and the business plans add user licenses. Larger operations move to Enterprise, which is billed per resolved conversation under a custom agreement. Most deployments start with the website widget, shown as a floating bubble, an inline embed or a hosted chat page. The same agent can then answer Instagram direct messages or sit in Slack, Discord and Telegram. On a store, it tells a shopper whether an order's size can still change, and hands the chat to staff in the Inbox when it cannot. Sales teams have it collect a visitor's details mid-conversation and write them to HubSpot or Google Sheets. It fits a team that wants chat answered around the clock by an agent its own people can read, correct and take over from.
Pricing
View plans-
Free
Free
- No charge in either billing state and no credit card; personal, non-commercial use only
- 1 user license, 50 AI credits a month, 50 Knowledge Base articles
- Standard models, all integrations, unlimited AI Actions
- No branding removal, conversation export or REST API
- Credits per reply on every plan but Enterprise: 1 on GPT-5.1 or GPT-5.6 Luna, 2 on GPT-5.4 or GPT-5.6 Terra, 4 on GPT-5.5 or GPT-5.6 Sol
- Credits reset each billing period; at zero the agent stops replying, after email warnings at about 75%, 90% and 100%
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Starter
$9 per month
$9 a month billed monthly, or $90 a year billed annually (2 months free)
- Commercial use, 1 user license
- 150 AI credits a month, 100 Knowledge Base articles
- Standard and advanced models, Auto-refresh URLs
- Voice Input, so visitors can dictate a message into the chat box
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Basic
$29 per month
$29 a month billed monthly, or $290 a year billed annually
- Everything in Starter, 1 user license
- 500 AI credits a month, 300 Knowledge Base articles
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Essential
$99 per month
$99 a month billed monthly, or $990 a year billed annually
- Everything in Basic, 1 user license
- 3,000 AI credits a month, 500 Knowledge Base articles
Features
- Not included: Visual conversation flow builder
- Included: Live chat handover to a human agent
- Included: Answers drawn from your own content
- Included: Website chat widget
- Not included: WhatsApp and SMS channels
- Included: Multilingual chat with language detection
- Included: Lead capture and qualification
- Included: Chat transcript export
- Included: Chatbot analytics dashboard
- Included: Custom bot persona and tone
- Included: Widget branding and white label
- Included: Pre-built conversation templates
- Included: Chatbot REST API
- Included: CRM and help desk integrations
- Included: Sentiment detection in chat
- Not included: Chatbot A/B testing
- Not included: Voice channel support
- Not included: Chat data retention controls
Additional Features
- Identity settings for name, main prompt, guidelines, personality and reply length
- Knowledge Base from website imports, sitemaps or a site-wide crawl
- Knowledge Base uploads of PDF, Word, PowerPoint, Excel and CSV files
- YouTube transcripts and Intercom articles as Knowledge Base sources
- Auto-refresh URLs for imported web pages
- Unlimited AI Actions that call external tools mid-conversation
- Human Handoff to the Inbox with Working Hours
- Smart Data Gathering of names, emails and phone numbers
Best for
- Small and mid-sized businesses answering customer questions on their own website
- Support teams on Zendesk, Intercom or HubSpot wanting an AI first line with handoff
- Sales teams collecting leads from website chat into a CRM
- Online stores fielding order and product questions
- Freelancers and agencies building chat agents for clients
- Individuals trying an AI agent on a personal or side project
- High-volume support operations wanting billing per resolved conversation
- Teams that want answers grounded in documents they already maintain
Use cases
- answering repeat support questions from help-center articles
- handling order questions for an online store
- replying to Instagram direct messages with real prices and opening hours
- handing a frustrated customer to a person with the chat history attached
- collecting a visitor's name, email and phone number during a chat
- writing new leads into HubSpot or Google Sheets
- serving visitors in their own language without separate bots
- spotting a sudden rise in one complaint across conversations
- finding questions the knowledge base does not yet answer
- running an AI first line inside Zendesk or Intercom
- adding a chat agent to a WordPress, Drupal or Shopify site
- exporting chat transcripts for review
Screenshots & Videos
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