Wonderchat

Wonderchat is an AI chatbot builder for website support and lead capture that answers only from a company's own content, with a free plan and flat-rate tiers.

Wonderchat puts an agent on a company's website that resolves routine customer questions and turns interested visitors into qualified leads. Each reply cites the page or file it came from, which keeps answers tied to what the business has actually published. The target is the queue of repetitive tickets that builds up when visitors cannot find an answer alone. Wonderchat Private Limited, an independent Singapore company founded in 2023, builds and sells it. The Support Agent answers from the trained content and passes a conversation to a person through Live Chat, with the full history on screen. It can also open a ticket in Zendesk or Freshdesk when a chat needs follow-up. The Conversion Agent collects lead fields such as email, name and phone, scores each enquiry against rules the team sets and routes the ones that qualify. Workspace, a newer tab in the same app, gives staff an internal agent trained on documents such as onboarding guides. Chat workflows, Persona Settings, a Voice Agent for phone calls, WhatsApp and SMS channels, transcript export and a REST API round out the toolset. Small support teams that answer the same questions every day are the starting audience, followed by growing operations that need phone coverage and helpdesk escalation. Large or regulated organisations come in through the Enterprise contract for SSO and their own data retention rules. Sales and marketing teams use the Conversion Agent to qualify website enquiries before a rep spends time on them. Buyers pay a flat rate per tier, the tiers differ in message credits, agents, seats and stored pages, and a free plan lets a team test it on its own site first. A typical deployment sits on a help centre or product page and handles questions about policies, plans and setup. Conversations it cannot close go to a human agent during staffed hours and arrive as email after hours. Qualified leads sync into HubSpot for the sales team, while Salesforce and ActiveCampaign connections serve teams on those CRMs. Support teams on Zendesk keep their queue there and receive each escalated chat as a ticket with the transcript attached. Inside the company, Workspace answers staff questions about leave or onboarding from the files HR has uploaded.