Postscript vs Sinch Engage

Choose Postscript if texting should bring repeat orders to your Shopify shop. Choose Sinch Engage if you send reminders and promotions and want one account for a whole team. Pricing is monthly for both, and the higher plans come by quote.

A Shopify merchant weighing texting as a sales channel will find Postscript built for that job. It grows the list from QR codes that open a pre-filled opt-in text on the phone. Sends that would fall outside legal hours are held back for each recipient's own time zone. A store on any other platform needs its own SDK installed, so Postscript sits beside that store.

Teams that text patients, customers or event guests send and answer those texts from one account. Sinch Engage gives agencies and multi-brand teams single sign-on plus separate subaccounts. It also covers appointment and payment reminders, which suits healthcare and finance teams. Those team features need a higher plan. Sinch Engage was sold as MessageMedia before its rename, and it is the same product throughout.

Users of Postscript value quick setup of campaigns, flows and automations. They also like its competitive price for the features and its responsive, personal support. Sinch Engage's reviewers like its clean, intuitive interface and quick, knowledgeable support. Reviewers call it handy for answering replies, reminding clients of appointments and mass sends, though some mention that messages, screens or alerts now and then fail to load or arrive.

Postscript describes a sports nutrition brand that switched from another vendor's texting tool. Seeking better analytics and a community focus over constant discounts, the brand ended with strong revenue and subscriber retention from texts. Sinch Engage tells of a company producing entertainment events, which promotes each show by text with the messages tied into its CRM. Strong conversion rates and far quicker launches of each new event, thanks to automations, are what that team describes.