Postscript is SMS and RCS marketing for Shopify stores: campaigns, automation flows, a shared reply inbox and per-message billing.
Postscript is an SMS and RCS marketing tool for ecommerce, built around a Shopify integration rather than a generic contact list, for brands that want texting to become a revenue channel. It is made by Postscript, a fully remote company registered as Stodge Inc. in Scottsdale, Arizona, that has operated since 2018. Bulk SMS campaigns and automation flows are assembled in one drag-and-drop builder, with abandoned cart automation and A/B split testing inside the flows. Subscriber segmentation filters on Shopify order data alongside SMS activity and tags, coupons generated inside Postscript apply themselves at checkout, trackable short links and custom UTM parameters measure the clicks, and replies land in a two-way conversations inbox where a person answers them. Opt-in keywords, keyword auto-replies and QR code opt-in grow the list alongside popups. Compliance is handled inside the platform: a toll-free number is provisioned and carrier-verified, STOP and its variants are honoured automatically, quiet hours are enforced in each recipient's own time zone, and landlines and invalid numbers are stripped before a send. MMS and RCS messaging, a dedicated short code add-on, a REST API, Enhanced Analytics and Data Warehouse Push complete the platform, with the AI plan, the managed Postscript Plus service and the CashBack offer sold as extras. Postscript suits Shopify and Shopify Plus merchants, ecommerce brands running SMS as a revenue channel, agencies running SMS for several stores, retention and lifecycle marketers, and brands sending mainly to the United States and Canada. Merchants pay a platform fee each month plus per-message charges: Starter carries no platform fee but a minimum spend, Growth and Professional raise the fee and lower the per-message rate, and Enterprise is quoted. API access, branding removal and a dedicated customer success manager begin at Professional, and a trial comes with a message credit. A Shopify store runs Postscript to recover abandoned carts and browse sessions, welcome new subscribers, send back-in-stock alerts, run flash sale and holiday campaigns, cross-sell after a purchase, win back lapsed customers and VIPs, answer customer service questions over text and grow the list from popups, keywords and QR codes. Merchants on other platforms install an SDK themselves, so it sits beside the Shopify store and the email platform rather than replacing them.
Pricing
View plans-
Starter
$49 per month
Platform fee is $0 a month, with a $49 a month minimum spend
- $0.009 an SMS and $0.045 an MMS, plus carrier fees
- Campaigns, automation flows and unlimited segments
- One dedicated toll-free number
- Two opt-in keywords
- Branded short link subdomain
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Growth
$100 per month
Flat $100 a month platform fee
- $0.008 an SMS and $0.03 an MMS, plus carrier fees
- Unlimited opt-in keywords
- Live chat and email support
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Professional
$500 per month
Flat $500 a month platform fee
- $0.007 an SMS and $0.024 an MMS, plus carrier fees
- Enhanced Analytics
- API access for custom integrations
- "Powered by Postscript" removed from opt-in units
- Priority live chat and email support
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Enterprise
Custom pricing
- Everything in Professional
- Onboarding launch specialist
- Personalized product recommendation messaging
- Data Warehouse Push
- Priority live chat support
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Dedicated Short Code add-on
$750 per month
Billed on top of a plan
- Carrier cost passed through with no Postscript markup
- Requires a compliance audit before the code is issued
Features
- Included: Bulk text campaigns
- Included: Two-way messaging inbox
- Included: MMS messaging
- Included: Text-to-join keywords
- Included: Dedicated short code
- Included: Toll-free and 10DLC numbers
- Included: SMS drip campaigns
- Included: Keyword auto-replies
- Included: SMS audience segments
- Included: Trackable short links
- Included: Mobile coupons
- Not included: Text-to-vote polls
- Not included: Text-to-win contests
- Included: QR code opt-in
- Included: Automatic STOP handling
- Included: Quiet hours enforcement
- Included: Abandoned cart texts
- Included: SMS API
- Included: Landline and invalid number removal
- Included: RCS messaging
Additional Features
- Bulk SMS campaigns
- MMS messaging
- RCS messaging
- Automation flows
- Abandoned cart automation
- Two-way conversations inbox
- Subscriber segmentation
- Opt-in keywords
Best for
- Shopify and Shopify Plus merchants
- Ecommerce brands running SMS as a revenue channel
- Agencies running SMS for several stores
- Retention and lifecycle marketers
- Brands sending mainly to the United States and Canada
Use cases
- Abandoned cart and browse abandonment recovery
- Welcome series for new subscribers
- Back in stock alerts
- Flash sale and holiday campaigns
- Post-purchase cross-sell and upsell
- Win-back and VIP loyalty messaging
- Two-way customer service over text
- List growth from popups, keywords and QR codes
Screenshots & Videos
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