Session Replay & Heatmap Tools

Glassbox vs Microsoft Clarity

Compare Glassbox and Microsoft Clarity side-by-side. See feature differences and pricing in the Session Replay & Heatmap Tools category.

Glassbox

by Glassbox

No reviews yet

Pricing: Quote only. Three packages priced on package, data retention and session volume, plus Fraud, Accessibility and Call Center add-ons, all on request.

Glassbox is a digital experience analytics platform with session replay, interaction maps and journey analytics for websites and native apps, sold by quote.

12 /18 features Full profile

Microsoft Clarity

by Microsoft

No reviews yet

Pricing: Free forever at $0, no traffic, site or team member limits

Microsoft Clarity is a free session replay and heatmap tool for website and app teams, with no traffic limits and no paid tier.

11 /18 features Full profile

Feature Comparison

Session Replay & Heatmap Tools features side-by-side

Feature	Glassbox 12/18 features	Microsoft Clarity 11/18 features
Session recordings with playback controls A visitor's session replays with skip-inactivity, speed control and a timeline of events.	Yes	Yes
Click and tap heatmaps Aggregated clicks or taps are overlaid on each page to show where visitors interact.	Yes	Yes
Scroll depth heatmaps Each page shows how far down visitors scrolled and the fold where attention drops.	Yes	Yes
Mouse movement and attention heatmaps Cursor movement and time spent per area are visualized in addition to clicks and scrolls.	No	No
Rage click and dead click detection Repeated frustrated clicks and clicks that trigger nothing are flagged automatically.	No	Yes
Form field analytics Drop-off, time spent and refill rates are reported per form field.	No	No
Automatic masking of personal data in recordings Passwords, card numbers and personal text are excluded from capture by default, with custom rules.	Yes	Yes
Session search and filtering by behavior Sessions are found by page, event, error, device, country or frustration signal.	Yes	Yes
JavaScript error capture in replays Console errors appear on the recording timeline at the moment they occurred.	No	Yes
Native mobile app session capture iOS and Android SDKs record screens and gestures in native apps, not only web pages.	Yes	Yes
Heatmaps segmented by device and traffic source A heatmap is filtered to desktop, mobile, a campaign or a visitor segment before it renders.	Yes	No
On-page feedback widgets and surveys Ratings or comments collected on the page are attached to the session that produced them.	Yes	No
Frustration score per session Sessions are ranked by a computed friction score so the worst experiences surface first.	Yes	No
AI session summaries A text summary of what happened in a session or a group of sessions is generated automatically.	Yes	Yes
Recording links in help desk and analytics tools A recording opens from a support ticket, a product analytics event or a chat conversation.	No	Yes
Configurable recording retention period How long recordings are kept is a plan or account setting, from one month to a year or more.	Yes	No
Sampling controls to limit captured sessions Which pages, traffic share or user types get recorded is set to control volume and cost.	Yes	No
Free plan with monthly session cap A no-cost tier records a fixed number of sessions per month with recordings and heatmaps.	No	Yes
Overall Rating	No reviews yet	No reviews yet