Bug & Issue Tracking Software

Backlog vs Zoho BugTracker

Compare Backlog and Zoho BugTracker side-by-side. See feature differences and pricing in the Bug & Issue Tracking Software category.

Backlog

by Nulab

No reviews yet

Pricing: Free for 10 users and 1 project; Starter $35/mo, Standard $100/mo, Premium $175/mo billed monthly, about 17% less billed annually; Enterprise by quote. No per-user fees.

Backlog is Nulab's project management and issue tracking tool with Git hosting, Gantt charts and a wiki, sold at a flat price per plan rather than per user.

11 /18 features Full profile

Zoho BugTracker

by Zoho

No reviews yet

Pricing: Free plan for 3 users and 2 projects. Standard $3 and Premium $7 per user a month billed annually ($4 and $8 billed monthly). 15-day trial, no card.

Zoho BugTracker is a bug tracking tool from Zoho for small software teams, with custom workflows, SLA escalations and client access, sold per user.

8 /18 features Full profile

Feature Comparison

Bug & Issue Tracking Software features side-by-side

Feature	Backlog 11/18 features	Zoho BugTracker 8/18 features
Custom issue workflows and statuses Define your own issue states and the transitions between them per project or team.	No	Yes
Kanban board and sprint cycles Visualise issues on a board and plan work in time-boxed cycles or sprints.	Yes	No
Backlog with drag-and-drop ranking Order the backlog by dragging issues, with the rank persisted for the team.	Yes	No
Custom fields per issue type Add typed fields such as select, number, date or user to the issue form.	Yes	Yes
Saved filters with a query language Build searches with a structured query syntax, save them and share them with the team.	No	No
Issue automation rules Trigger field updates, assignments or notifications when an issue changes.	No	Yes
Issue linking and dependencies Relate issues as blocks, duplicates or parent and child, and see the links on each.	Yes	Yes
Roadmap and timeline view Plot projects and epics on a timeline with dates and dependencies.	Yes	No
Git branch and pull request linking Link commits, branches and pull requests to issues and move status on merge.	No	No
Issue triage queue Route incoming issues through a triage inbox before they reach a team's backlog.	No	No
SLA timers on issues Track time to respond or resolve against targets and flag breaches.	No	Yes
Chat integration for issue updates Create and update issues from Slack or Teams and receive notifications there.	Yes	No
In-app bug capture widget Collect bug reports with screenshots and browser details from a widget or SDK.	No	No
Burndown and velocity reports Built-in charts of remaining work per cycle and completed points over time.	Yes	No
Issue tracker mobile apps Native iOS and Android apps for viewing and updating issues.	Yes	Yes
Guest and external collaborator access Invite outside users to specific projects without a full seat.	Yes	Yes
Issue API and webhooks Create and update issues through a documented API and subscribe to change events.	Yes	No
Free issue tracker plan for small teams A no-cost plan exists with a stated limit on users, issues or teams.	Yes	Yes
Overall Rating	No reviews yet	No reviews yet

Backlog 11/18 features

Custom issue workflows and statuses: No
Kanban board and sprint cycles: Yes
Backlog with drag-and-drop ranking: Yes
Custom fields per issue type: Yes
Saved filters with a query language: No
Issue automation rules: No
Issue linking and dependencies: Yes
Roadmap and timeline view: Yes
Git branch and pull request linking: No
Issue triage queue: No
SLA timers on issues: No
Chat integration for issue updates: Yes
In-app bug capture widget: No
Burndown and velocity reports: Yes
Issue tracker mobile apps: Yes
Guest and external collaborator access: Yes
Issue API and webhooks: Yes
Free issue tracker plan for small teams: Yes

No reviews yet

Zoho BugTracker 8/18 features

Custom issue workflows and statuses: Yes
Kanban board and sprint cycles: No
Backlog with drag-and-drop ranking: No
Custom fields per issue type: Yes
Saved filters with a query language: No
Issue automation rules: Yes
Issue linking and dependencies: Yes
Roadmap and timeline view: No
Git branch and pull request linking: No
Issue triage queue: No
SLA timers on issues: Yes
Chat integration for issue updates: No
In-app bug capture widget: No
Burndown and velocity reports: No
Issue tracker mobile apps: Yes
Guest and external collaborator access: Yes
Issue API and webhooks: No
Free issue tracker plan for small teams: Yes

No reviews yet

Pricing

Backlog

Free for 10 users and 1 project; Starter $35/mo, Standard $100/mo, Premium $175/mo billed monthly, about 17% less billed annually; Enterprise by quote. No per-user fees.

See all plans

Zoho BugTracker

Free plan for 3 users and 2 projects. Standard $3 and Premium $7 per user a month billed annually ($4 and $8 billed monthly). 15-day trial, no card.

See all plans

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