8 articles found
Local SEO checklist for a small business: the six steps in order, how long each takes, what it costs, and when to pay someone instead.
OpenRated Team
Oct 31, 2026
Word of mouth marketing for a small business: the four things to build in order, one question that measures it, and what the rules forbid.
OpenRated Team
Oct 30, 2026
How to get your first customers when nobody knows you yet: a 30-day plan that names one buyer, lists 50 people to ask and gives you the message to send.
OpenRated Team
Oct 27, 2026
How to respond to a customer complaint in order, with four email replies to copy: billing, a late job, a product fault and a complaint that is wrong.
OpenRated Team
Oct 24, 2026
Customer satisfaction survey questions: the six a small business should ask, in order, with wording rules, two copy-ready templates and a one-week plan.
OpenRated Team
Oct 23, 2026
Do reviews help SEO? Google documents one effect, local ranking, and none for keywords or dwell time. What is stated, what is opinion, and a check to run.
OpenRated Team
Oct 12, 2026
Can a business remove bad reviews? Not on its own. Which reviews platforms take down, how to report one, what the law forbids, and the reply that works instead.
OpenRated Team
Oct 10, 2026
Is it legal to pay for reviews? US and UK rules: a disclosed reward for any honest review can be fine, a reward for a positive one is banned. With a template.
OpenRated Team
Oct 9, 2026