#nps

Articles tagged "nps"

2 articles found

Hands hold a tablet with six customer survey questions on a mint desk beside a pen and notecard.

Customer satisfaction survey questions: the six worth asking

Customer satisfaction survey questions: the six a small business should ask, in order, with wording rules, two copy-ready templates and a one-week plan.

#small-business #customer-feedback #reviews

OpenRated Team

Oct 23, 2026

13 min

A printed NPS survey report shows response groups from 0 to 10 beside notes about industry, sample size and timing.

How-To Guides

What is a good NPS score? How to read your own number

What is a good NPS score? Above zero means more promoters than detractors. How to work it out, how many answers you need, and what to do with the comments.

#small-business #customer-reviews #customer-feedback

OpenRated Team

Oct 22, 2026

11 min