SimpleTexting

SimpleTexting is SMS marketing and two-way texting for small businesses and nonprofits, with drip campaigns, keyword opt-ins and a shared team inbox.

SimpleTexting is an SMS marketing and two-way texting platform built for small businesses, nonprofits and local organizations that want to run text campaigns without hiring a dedicated messaging team. It became part of Sinch, the Stockholm cloud communications company, in 2021, and today sits alongside Sinch's other messaging brands, including Mailgun, Mailjet, ClickSend and Sinch Engage, each covering a different piece of business messaging. Bulk text campaigns go out immediately or on a schedule, with MMS messaging for images, and a two-way messaging inbox lets staff answer the replies. Text-to-join keywords build the list, SMS drip campaigns and autoresponders run off a keyword or a signup, keyword auto-replies answer the common questions, and SMS audience segments are built from custom fields and behavior. Trackable short links report clicks, text-to-vote polls and text-to-win contests engage the list, an AI Assist message generator helps draft the copy, and rollover credits carry unused volume forward. Automatic STOP handling, landline and invalid number removal before a send and two-factor authentication run underneath, an SMS API sends messages and manages contacts and keywords programmatically, and numbers come as toll-free and 10DLC with a dedicated short code as an add-on. Live support runs seven days a week. SimpleTexting suits small businesses running SMS campaigns, nonprofits and churches, which get a discount, real estate agents and property managers, restaurants and local retailers, schools and event organizers, and teams that want two-way texting without a full contact center platform. It is sold on one Standard plan that scales with monthly text volume rather than named tiers, billed monthly or yearly, on a local or a toll-free number, with several user seats included and extra seats and numbers priced on top. A trial takes no card, a money-back guarantee covers the first month, a dedicated short code and the largest volumes go through sales, and the plan cards list every volume tier. In daily use SimpleTexting sends the promotional blast, answers customer service questions by text, reminds people of appointments and events, builds the list with text-to-join keywords, runs the drip welcome series, polls the audience with text-to-vote and alerts staff or volunteers to a shift. It sits beside the CRM or booking system that holds the contacts rather than replacing it.