SimpleTexting is SMS marketing and two-way texting for small businesses and nonprofits, with drip campaigns, keyword opt-ins and a shared team inbox.
SimpleTexting is an SMS marketing and two-way texting platform built for small businesses, nonprofits and local organizations that want to run text campaigns without hiring a dedicated messaging team. It became part of Sinch, the Stockholm cloud communications company, in 2021, and today sits alongside Sinch's other messaging brands, including Mailgun, Mailjet, ClickSend and Sinch Engage, each covering a different piece of business messaging. Bulk text campaigns go out immediately or on a schedule, with MMS messaging for images, and a two-way messaging inbox lets staff answer the replies. Text-to-join keywords build the list, SMS drip campaigns and autoresponders run off a keyword or a signup, keyword auto-replies answer the common questions, and SMS audience segments are built from custom fields and behavior. Trackable short links report clicks, text-to-vote polls and text-to-win contests engage the list, an AI Assist message generator helps draft the copy, and rollover credits carry unused volume forward. Automatic STOP handling, landline and invalid number removal before a send and two-factor authentication run underneath, an SMS API sends messages and manages contacts and keywords programmatically, and numbers come as toll-free and 10DLC with a dedicated short code as an add-on. Live support runs seven days a week. SimpleTexting suits small businesses running SMS campaigns, nonprofits and churches, which get a discount, real estate agents and property managers, restaurants and local retailers, schools and event organizers, and teams that want two-way texting without a full contact center platform. It is sold on one Standard plan that scales with monthly text volume rather than named tiers, billed monthly or yearly, on a local or a toll-free number, with several user seats included and extra seats and numbers priced on top. A trial takes no card, a money-back guarantee covers the first month, and a dedicated short code or the largest volumes go through sales. The jobs SimpleTexting is hired for are the promotional blast, customer service questions answered by text, appointment and event reminders, list building through text-to-join keywords, the drip welcome series, a text-to-vote poll and a shift alert to staff or volunteers. The CRM or booking system keeps holding the contacts; SimpleTexting is the texting layer on top of it.
Pricing
View plans-
Standard (500 texts/mo, local number)
$39 per month
500 texts included, local number adds $10/mo (toll-free is $0/mo instead)
- Extra texts billed at 5.5 cents each
- 3 user seats included, extra seats $20/mo each
- Two-way inbox, drip campaigns, keyword opt-ins, SMS API and AI Assist
- Effective $33.20/mo if billed yearly ($398.40/yr)
- 14-day free trial, no credit card required
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Standard (15,000 texts/mo, local number)
$409 per month
15,000 texts included, local number adds $10/mo
- Extra texts drop to 3 cents each at this volume
- Effective $329.20/mo if billed yearly
- Same platform and features as the entry tier, more included volume
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Standard (50,000 texts/mo, local number)
$909 per month
50,000 texts included, local number adds $10/mo
- Extra texts drop to 2 cents each at this volume
- Effective $729.20/mo if billed yearly
- Unlocks a personalized onboarding consultation and a dedicated customer success manager
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Dedicated short code
Custom pricing
- A 5 or 6 digit short code instead of a long number
- Priced on request, not on the self-serve calculator
- 6 to 8 week provisioning, requires a sales call
Features
- Included: Bulk text campaigns
- Included: Two-way messaging inbox
- Included: MMS messaging
- Included: Text-to-join keywords
- Included: Dedicated short code
- Included: Toll-free and 10DLC numbers
- Included: SMS drip campaigns
- Included: Keyword auto-replies
- Included: SMS audience segments
- Included: Trackable short links
- Not included: Mobile coupons
- Included: Text-to-vote polls
- Included: Text-to-win contests
- Not included: QR code opt-in
- Included: Automatic STOP handling
- Not included: Quiet hours enforcement
- Not included: Abandoned cart texts
- Included: SMS API
- Included: Landline and invalid number removal
- Not included: RCS messaging
Additional Features
- Bulk text campaigns
- Two-way messaging inbox
- MMS messaging
- Text-to-join keywords
- SMS drip campaigns and autoresponders
- Keyword auto-replies
- SMS audience segments
- Trackable short links
Best for
- Small businesses running SMS campaigns
- Nonprofits and churches (15% discount)
- Real estate agents and property managers
- Restaurants and local retailers
- Schools and event organizers
- Teams that want two-way texting without a full contact center platform
Use cases
- SMS marketing blasts and promotions
- Two-way customer service texting
- Appointment and event reminders
- Text-to-join list building
- Drip and autoresponder welcome series
- Text-to-vote and text-to-win engagement
- Shift and volunteer scheduling alerts
Screenshots & Videos
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