Mouseflow

Mouseflow

by Mouseflow • • Conversion Rate Optimization (CRO) Tools

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Free plan available View plans

Mouseflow is a website behavior analytics tool for CRO teams: session replay, heatmaps, funnels, form analytics and surveys, billed by monthly sessions.

Mouseflow shows a team why visitors leave a website before they buy or sign up. It records what people do on a site, shows where they give up, and puts a revenue figure on the conversions a fix could recover. Mouseflow ApS, a Danish company founded in 2009, builds it and sells it as one platform under one login. Session Replay plays back recorded sessions and, through Live Sessions, visits still in progress. Mina AI, the built-in assistant, answers a question with a curated list of relevant sessions and summarizes what happened, why and where. Friction detection flags click-rage and dead-click events on those replays. Click, scroll, geo, attention and movement heatmaps aggregate behavior page by page. Interactive Heatmaps report metrics per element rather than per pixel. Conversion funnels show the step where visitors drop out, and Revenue Insights turns a funnel improvement into an estimated revenue figure. Form Analytics breaks a form down field by field, and Feedback surveys ask visitors a question on the page. User Journey Analytics traces the paths visitors take between pages, and the Visual Privacy Tool excludes, masks or whitelists content before a recording is stored. Mouseflow is built for the person whose job is to raise a conversion rate: a CRO specialist fixing one flow, a growth marketer tuning several funnels, or a product team reviewing a form that loses people. It suits marketing teams without a developer on call, because the tracking script auto-captures sessions and tags segments. Larger organisations use the higher tiers to connect the behavior data to their stack, and agencies manage client sites through the Mouseflow Partner Program. It is bought as one subscription in euros, monthly or annually, with tiers separated by sessions, website projects, funnels and data retention. The analytics tool says a page underperforms and the experimentation tool tests a fix; Mouseflow supplies the step between them, showing what visitors did on that page. Integrations with Convert Experiences, Optimizely Web Experimentation, Kameleoon, Omniconvert and Webflow Optimize tag each session with the variant a visitor saw, so replays and heatmaps can be filtered by test arm. Kissmetrics is also documented, and Saved Views send digest notifications and webhooks so a friction segment reaches the developer who will fix it. Its everyday jobs are those of a conversion team: diagnosing a checkout that leaks, finding the form field where signups abandon, reading a heatmap for the button nobody sees, and putting a revenue figure, through Revenue Insights, on what fixing each one is worth.

Pricing

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  • Free

    Free

    • EUR 0, the same monthly or annually
    • 500 sessions a month
    • 1 website project
    • 1 conversion funnel
    • 1 month data retention
    • Full-feature access for the first 14 days, no credit card required
  • Essential

    $39 per month

    EUR 25 a month billed annually, or EUR 39 billed monthly

    • 5,000 sessions a month
    • 1 website project
    • 1 conversion funnel
    • 3 months data retention
    • 14-day full-feature trial, no credit card required
    • Sized for fixing conversion leaks in one critical user flow
  • Advanced

    $149 per month

    EUR 109 a month billed annually, or EUR 149 billed monthly

    • 25,000 sessions a month
    • 2 website projects
    • 5 conversion funnels
    • 6 months data retention
    • 14-day full-feature trial, no credit card required
    • Marked Most popular on Mouseflow's pricing page
    • Sized for optimizing conversion across several funnels and pages
  • Premium

    $399 per month

    EUR 319 a month billed annually, or EUR 399 billed monthly

    • 100,000 sessions a month
    • 5 website projects
    • 10 conversion funnels
    • 12 months data retention
    • 14-day full-feature trial, no credit card required
    • Sized for full-funnel work and connecting Mouseflow to the rest of the stack
  • Enterprise

    Custom pricing

    • Sales-quoted, no published price
    • Custom monthly sessions
    • Custom website projects
    • Custom conversion funnels
    • Custom data retention
    • Contact Sales to start

Features

  • Included: Click and scroll heatmaps
  • Included: Session recordings
  • Included: Funnel drop-off analysis
  • Included: Form field analytics
  • Included: On-site surveys and feedback widgets
  • Included: Rage click and error detection
  • Included: Segment filters for recordings and heatmaps
  • Included: Page path analysis
  • Included: Revenue impact quantification
  • Included: AI session summaries
  • Included: Zone-based heatmaps
  • Included: Experiment tool integrations
  • Not included: User test recruitment
  • Included: Privacy masking of recordings
  • Not included: Mobile app session recordings
  • Not included: Conversion drop alerts

Additional Features

  • Session Replay of recorded sessions
  • Live Sessions replay of visits in progress
  • Mina AI session search and summaries
  • Click, scroll and geo heatmaps
  • Attention and movement heatmaps
  • Interactive Heatmaps with per-element metrics
  • Friction detection for click-rage and dead-click events
  • Conversion funnels with step drop-off
  • Revenue Insights on funnel conversion value
  • Form Analytics field analysis
  • Form conversions and drop-off reports
  • Feedback surveys shown on the page
  • User Journey Analytics page paths
  • Visual Privacy Tool for excluding, masking and whitelisting
  • Data filtering and segmentation
  • Auto segment tagging
  • Full auto capture tracking script
  • Custom tagging interface
  • Saved View digests and webhooks
  • Convert Experiences integration
  • Optimizely Web Experimentation integration
  • Kameleoon integration
  • Omniconvert integration
  • Webflow Optimize variant tagging
  • Kissmetrics integration
  • Mouseflow Partner Program for agencies

Best for

  • CRO specialists fixing a leak in one checkout or signup flow
  • Growth marketers tuning several funnels across a site
  • Product and UX teams reviewing where a form loses people
  • Marketing teams without a developer on call for tag setup
  • Teams already running Optimizely, Convert, Kameleoon or Webflow Optimize tests
  • Agencies managing client sites through the partner program
  • European teams that want a Danish vendor billed in euros
  • Small sites trying behavior analytics on a free tier first

Use cases

  • Diagnosing the step where a checkout funnel loses visitors
  • Finding the form field where signups abandon
  • Watching replays of sessions with rage clicks and dead clicks
  • Comparing heatmaps for desktop, tablet and mobile visitors
  • Asking visitors why they left with an on-page survey
  • Estimating the revenue behind a funnel conversion lift
  • Tracing the page paths visitors take before converting
  • Filtering replays and heatmaps by an A/B test variant
  • Masking personal data in recordings before a team reviews them
  • Sending a saved friction segment to developers by webhook
  • Watching a live session while a visitor is still on the site

Screenshots & Videos

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