Crazy Egg vs Mouseflow

Choose Crazy Egg if you want to change a page and run a visual test without a developer. Choose Mouseflow if you need to find which form field loses signups. Crazy Egg starts with a free plan, then bills paid plans monthly. Mouseflow offers a free plan. Higher plans can be bought by quote, with monthly billing available.

For a marketer testing a page, Crazy Egg's visual editor supports headline or button changes in an A/B test. Its split page option suits tests that use separate addresses. The editor also accepts markup, styling, and script changes, and can allocate test traffic through a multi-armed bandit. The visual A/B tester is available on higher plans.

A team investigating signup drop-off can use Mouseflow's form analytics to inspect time spent, abandonment, and errors for every form field, finding where signups leave the form. Its journey reports trace common paths between pages in both directions. The team can send a saved friction segment to a developer through a digest or webhook. Mouseflow's price can climb as session usage grows.

Crazy Egg users praise its intuitive setup and clear heatmaps, which show how visitors use a page. Some find its A/B testing glitchy, with pages flickering between variations, and complain that pricing feels high or page-view limits feel restrictive. Mouseflow users praise its quick setup and the insight from heatmaps and replays. One reviewer says the company refused a refund after a price increase.

In its customer story, Crazy Egg follows an ecommerce business using heatmaps and A/B tests on its homepage. A later version replaced the homepage slider with a search bar and delivered a larger conversion gain. Mouseflow tells of a luxury sleepwear brand that studied recordings and friction on its online store to find conversion bottlenecks. The Shopify store's conversion rate increased.