Jotform is an online form and survey builder that also bundles a spreadsheet database, no-code apps and e-signatures, with a permanent free plan.
Jotform is an online form and survey builder for anyone who needs to collect data, get an approval or accept a signature without writing code. A form built in Jotform can feed a Tables view, trigger an Approvals workflow and collect a signature without leaving the platform, which is the case for buying the parts together rather than piecing them from separate vendors. It is made by Jotform, an independent, bootstrapped company founded in 2006 and headquartered in San Francisco. The drag-and-drop form builder starts from an AI form generator or from a library of more than 20,000 templates, with conditional logic and branching, more than 100 field types, multilingual forms, online payment collection, Loom video responses, and CAPTCHA and submission-limit controls against duplicate or bot responses. Jotform Tables is the spreadsheet database behind every form, with AI Columns that categorize, score sentiment and summarize open text, and CSV and Excel export of the raw data. Jotform Apps builds a no-code internal or customer-facing app, Jotform Sign turns a document into an e-signature flow, Jotform Approvals routes submissions through an approval workflow, and Jotform AI Agents answer questions and fill forms conversationally across channels. Report Builder generates reports and presentations from the data, HIPAA-compliant forms are available on the Gold and Enterprise tiers, and single sign-on arrives on Enterprise. Jotform suits individuals and small teams starting to collect data online, teams that want forms, e-signatures and approval workflows in one subscription, nonprofits and educational institutions, which get discounted pricing, and healthcare organizations that need HIPAA-compliant forms. The Starter plan is free forever rather than a time-limited trial, with every feature available at reduced limits and Jotform branding on the forms, and the Bronze, Silver and Gold tiers, billed monthly or annually, raise the submission, storage, payment and signed-document limits. Enterprise pricing is quoted on request. In daily use Jotform runs online forms, surveys and polls, an HR request or IT ticket approval workflow, a job application, a contract signed online, a no-code app for a field team, a multi-channel AI customer-service agent, an online store or donation page and event registration. It exports to CSV and Excel and connects to payment processors, so it sits beside a CRM, a payment provider and a spreadsheet rather than replacing them.
Pricing
View plans-
Starter
Free
- Free forever, all features included at reduced limits
- 5 forms, 100 submissions/mo, 100 MB space
- 10,000 monthly form views, 500 total submission storage
- 100 fields per form
- 10 payment submissions/mo, 10 signed documents/mo
- Jotform branding on forms
- HIPAA-enabled features unavailable
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Bronze
$34 per month
Per month, billed annually (monthly billing is $39/mo)
- 25 forms, 1,000 submissions/mo, 1 GB space
- 100,000 monthly form views, 10,000 total submission storage
- 250 fields per form
- 100 payment submissions/mo, 100 signed documents/mo
- No Jotform branding
- HIPAA-enabled features unavailable
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Silver
$39 per month
Per month, billed annually (monthly billing is $49/mo)
- 50 forms, 2,500 submissions/mo, 10 GB space
- 1,000,000 monthly form views, 25,000 total submission storage
- 500 fields per form
- 250 payment submissions/mo, 250 signed documents/mo
- No Jotform branding
- HIPAA-enabled features unavailable
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Gold
$99 per month
Per month, billed annually (monthly billing is $129/mo)
- 100 forms, 10,000 submissions/mo, 100 GB space
- 10,000,000 monthly form views, 100,000 total submission storage
- 1,000 fields per form
- 1,000 payment submissions/mo, 1,000 signed documents/mo
- No Jotform branding
- HIPAA-enabled features available
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Enterprise
Custom pricing
- Custom price, contact sales
- Unlimited forms and submissions, multiuser platform
- Dedicated support, single sign-on, service level agreements, data residency
- Professional services, custom branding and domain
- HIPAA-enabled features available
- AI Agent usage still capped even on this tier
Features
- Not included: Built-in respondent panel
- Not included: Demographic and behavioral targeting
- Not included: Sample quotas
- Included: Screening questions
- Included: Survey builder with branching logic
- Included: AI survey drafting
- Not included: Conjoint and MaxDiff
- Not included: Price sensitivity analysis
- Included: Concept and ad testing templates
- Not included: Brand tracking studies
- Included: Video responses and interviews
- Not included: Statistical significance testing
- Not included: Crosstab analysis
- Included: AI open-text analysis
- Included: SPSS and CSV export
- Not included: Multi-country fieldwork
- Not included: Full-service research option
- Not included: Own respondent community management
- Included: Fraud and speeder detection
Additional Features
- Drag-and-drop form builder
- AI form generator
- Conditional logic and branching
- 100+ field types
- Jotform Tables spreadsheet database
- AI Columns (categorize, sentiment, summarize)
- Jotform Apps no-code app builder
- Jotform Sign e-signature documents
Best for
- Individuals and small teams starting to collect data online
- Teams that want forms, e-signatures and approval workflows in one subscription
- Nonprofits and educational institutions, which get discounted pricing
- Healthcare organizations needing HIPAA-compliant forms, on Gold and Enterprise
Use cases
- Online forms, surveys and polls
- No-code internal and customer-facing apps
- E-signature documents and contracts
- Approval workflows such as HR requests, job applications and IT tickets
- Multi-channel AI customer-service agents
- Auto-generated reports and presentations
- Online stores and donation collection
- Event registration
Screenshots & Videos
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User Reviews
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