Session Replay & Heatmap Tools

Glassbox vs Quantum Metric

Compare Glassbox and Quantum Metric side-by-side. See feature differences and pricing in the Session Replay & Heatmap Tools category.

Glassbox

by Glassbox

No reviews yet

Pricing: Quote only. Three packages priced on package, data retention and session volume, plus Fraud, Accessibility and Call Center add-ons, all on request.

Glassbox is a digital experience analytics platform with session replay, interaction maps and journey analytics for websites and native apps, sold by quote.

12 /18 features Full profile

Quantum Metric

by Quantum Metric

No reviews yet

Pricing: Quote only. Custom enterprise plans priced by session volume, deployed properties, add-ons and services; session limits set by agreement, no self-serve tier.

Quantum Metric is a session replay and product analytics platform with heatmaps and AI session summaries for enterprise web and mobile app teams, sold by quote.

12 /18 features Full profile

Feature Comparison

Session Replay & Heatmap Tools features side-by-side

Feature	Glassbox 12/18 features	Quantum Metric 12/18 features
Session recordings with playback controls A visitor's session replays with skip-inactivity, speed control and a timeline of events.	Yes	Yes
Click and tap heatmaps Aggregated clicks or taps are overlaid on each page to show where visitors interact.	Yes	Yes
Scroll depth heatmaps Each page shows how far down visitors scrolled and the fold where attention drops.	Yes	Yes
Mouse movement and attention heatmaps Cursor movement and time spent per area are visualized in addition to clicks and scrolls.	No	Yes
Rage click and dead click detection Repeated frustrated clicks and clicks that trigger nothing are flagged automatically.	No	Yes
Form field analytics Drop-off, time spent and refill rates are reported per form field.	No	No
Automatic masking of personal data in recordings Passwords, card numbers and personal text are excluded from capture by default, with custom rules.	Yes	Yes
Session search and filtering by behavior Sessions are found by page, event, error, device, country or frustration signal.	Yes	Yes
JavaScript error capture in replays Console errors appear on the recording timeline at the moment they occurred.	No	Yes
Native mobile app session capture iOS and Android SDKs record screens and gestures in native apps, not only web pages.	Yes	Yes
Heatmaps segmented by device and traffic source A heatmap is filtered to desktop, mobile, a campaign or a visitor segment before it renders.	Yes	Yes
On-page feedback widgets and surveys Ratings or comments collected on the page are attached to the session that produced them.	Yes	Yes
Frustration score per session Sessions are ranked by a computed friction score so the worst experiences surface first.	Yes	No
AI session summaries A text summary of what happened in a session or a group of sessions is generated automatically.	Yes	Yes
Recording links in help desk and analytics tools A recording opens from a support ticket, a product analytics event or a chat conversation.	No	No
Configurable recording retention period How long recordings are kept is a plan or account setting, from one month to a year or more.	Yes	No
Sampling controls to limit captured sessions Which pages, traffic share or user types get recorded is set to control volume and cost.	Yes	No
Free plan with monthly session cap A no-cost tier records a fixed number of sessions per month with recordings and heatmaps.	No	No
Overall Rating	No reviews yet	No reviews yet

Glassbox 12/18 features

Session recordings with playback controls: Yes
Click and tap heatmaps: Yes
Scroll depth heatmaps: Yes
Mouse movement and attention heatmaps: No
Rage click and dead click detection: No
Form field analytics: No
Automatic masking of personal data in recordings: Yes
Session search and filtering by behavior: Yes
JavaScript error capture in replays: No
Native mobile app session capture: Yes
Heatmaps segmented by device and traffic source: Yes
On-page feedback widgets and surveys: Yes
Frustration score per session: Yes
AI session summaries: Yes
Recording links in help desk and analytics tools: No
Configurable recording retention period: Yes
Sampling controls to limit captured sessions: Yes
Free plan with monthly session cap: No

No reviews yet

Quantum Metric 12/18 features

Session recordings with playback controls: Yes
Click and tap heatmaps: Yes
Scroll depth heatmaps: Yes
Mouse movement and attention heatmaps: Yes
Rage click and dead click detection: Yes
Form field analytics: No
Automatic masking of personal data in recordings: Yes
Session search and filtering by behavior: Yes
JavaScript error capture in replays: Yes
Native mobile app session capture: Yes
Heatmaps segmented by device and traffic source: Yes
On-page feedback widgets and surveys: Yes
Frustration score per session: No
AI session summaries: Yes
Recording links in help desk and analytics tools: No
Configurable recording retention period: No
Sampling controls to limit captured sessions: No
Free plan with monthly session cap: No

No reviews yet

Pricing

Glassbox

Quote only. Three packages priced on package, data retention and session volume, plus Fraud, Accessibility and Call Center add-ons, all on request.

See all plans

Quantum Metric

Quote only. Custom enterprise plans priced by session volume, deployed properties, add-ons and services; session limits set by agreement, no self-serve tier.

See all plans

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