Knowledge Base Software

Document360 vs Waybook

Compare Document360 and Waybook side-by-side. See feature differences and pricing in the Knowledge Base Software category.

Document360

by Document360

No reviews yet

Pricing: Quote only: no tiers or figures are published, price is set per project and reader account, 14 day trial signup.

Document360 is knowledge base software for public help centers, internal docs and API references, with AI search. Pricing is quote only, no public tiers.

17 /18 features Full profile

Waybook

by Waybook

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Pricing: Core $119 a month for 20 seats billed monthly, $99 billed annually; Pro $238 or $198. Extra members from $5 each. Enterprise by quote. 7-day trial.

Waybook is SOP and internal knowledge base software for growing teams, keeping procedures, onboarding, staff tests and AI answers in one place, priced per seat.

11 /18 features Full profile

Feature Comparison

Knowledge Base Software features side-by-side

Feature	Document360 17/18 features	Waybook 11/18 features
WYSIWYG and Markdown editor Rich text editor with a Markdown mode, tables, code blocks and embedded media.	Yes	No
Article version history with rollback Every published revision stored and restorable, with a diff between versions.	Yes	Yes
Review and approval workflow Draft, review and publish states with assigned reviewers before an article goes live.	Yes	Yes
Private knowledge base with reader groups Restrict the whole base or sections to logged-in readers, teams or customer groups.	Yes	Yes
Full-text search with suggestions Search across titles and bodies with typo tolerance and as-you-type suggestions.	Yes	Yes
Article translation workflow Manage language versions per article with flags when a translation falls out of date.	Yes	No
Reusable snippets and variables Content blocks and variables reused across articles and updated in one place.	Yes	No
Article templates Pre-built layouts for how-tos, FAQs and release notes that authors start from.	Yes	Yes
Category and tag organisation Nested categories, tags and drag-and-drop ordering for the article tree.	Yes	Yes
SEO settings for public articles Custom slugs, meta titles, descriptions and a sitemap for the public knowledge base.	Yes	No
Article helpfulness voting Readers rate or comment on articles, with reports of the lowest rated.	Yes	No
Search and article analytics Reports on article views, top searches, failed searches and reader activity.	Yes	Yes
Custom domain and theming Serve the base on your own domain with custom CSS, logo and navigation.	Yes	Yes
Content review reminders Scheduled reminders or expiry dates that flag articles due for a review.	Yes	Yes
Import and export of articles Bulk import from Word, HTML or other tools and export to PDF or HTML.	Yes	Yes
Knowledge base API REST endpoints to create, read and update articles from other systems.	Yes	No
AI writing assistant for articles Generative help for drafting, summarising or rewriting article text in the editor.	Yes	Yes
Real-time collaborative editing Several authors edit one article at once with comments and mentions.	No	No
Overall Rating	No reviews yet	No reviews yet