HubSpot Sales Hub

HubSpot Sales Hub

by HubSpot • • CRM Software

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HubSpot Sales Hub is sales CRM and outreach software from HubSpot for teams that run pipelines, sequences and forecasting on one login.

HubSpot Sales Hub is sales CRM and sales engagement software for teams that prospect, work deals and forecast revenue from one system of record. It is one hub of the HubSpot customer platform, priced on its own and running on the shared Smart CRM; HubSpot itself has been based in Cambridge, Massachusetts since its founding in 2006. It exists so that the contact record, the email thread, the call recording and the deal stage sit in one place rather than in a spreadsheet and a separate outreach tool. The Prospecting Workspace collects a rep's tasks, sequence steps and scheduled meetings into one working view. Sequences send timed emails and create call and LinkedIn tasks, stop when a contact replies, A/B test email steps and enroll contacts from workflows. Sales email templates, snippets and open and click tracking run inside the HubSpot Sales add-ins for Gmail, Office 365 and Outlook desktop. Deal pipelines show every open opportunity on a board, Forecasting computes the weighted pipeline by owner and team, and Deal splits share credit between reps. Calling records and transcribes conversations, and Meetings scheduling links book time from a connected Google or Outlook calendar. Breeze AI adds the Prospecting Agent, record summaries, AI-drafted email templates and quotes drafted from a deal. Workflows assign and rotate owners and trigger sequences, the custom report builder feeds dashboards, and the HubSpot mobile app works records and logs calls from the field. Sales Hub suits sales development teams that work a daily task queue, account executives who want their inbox and their pipeline in one tool, and sales managers who forecast by rep and coach from call recordings. Revenue operations teams use its workflows, permissions and custom objects to shape the CRM around their own process. Companies already running Marketing Hub or Service Hub gain a shared contact record with no sync to maintain, and small teams start on the Free tier with two users. It is bought per seat on Free, Starter, Professional or Enterprise, with a one-time onboarding engagement required on the upper two, and the same HubSpot login opens whichever other hubs the company adds. In use, Sales Hub is where a rep opens the day: the Prospecting Workspace queues the calls and emails, the sequence report shows which steps are landing, and the pipeline board shows which deals need a push before the quarter closes. It connects to Gmail, Outlook, Google Calendar and Microsoft 365, and to LinkedIn Sales Navigator for social selling steps inside a sequence. It sits beside Marketing Hub for lead generation, Service Hub for post-sale support, Data Hub for enrichment and data quality, and Revenue Hub for quoting and payment.

Features

  • Included: Visual sales pipeline
  • Included: Contact and company records
  • Included: Two-way email sync with Gmail and Outlook
  • Included: Calendar sync and booking links
  • Included: Activity and task logging
  • Included: CRM workflow automation
  • Included: Custom fields and objects
  • Included: Lead capture web forms
  • Included: Weighted pipeline forecast
  • Included: Custom reports and dashboards
  • Included: Quotes generated from a deal
  • Included: Territory assignment rules
  • Included: Duplicate detection and merge
  • Included: Native mobile CRM app
  • Included: Role-based record permissions
  • Included: CRM REST API and webhooks
  • Included: Free CRM plan
  • Included: AI-generated record summaries

Additional Features

  • Prospecting Workspace
  • Sequences with email and call steps
  • Sequence A/B testing
  • Sales email templates and snippets
  • Deal pipelines board view
  • Forecasting with weighted pipeline
  • Deal splits on Enterprise
  • Workflows that trigger sequences
  • Owner assignment and rotation workflows
  • Calling with recording and transcription
  • Coaching Playlists
  • Meetings scheduling links
  • Breeze Prospecting Agent
  • Breeze record summaries
  • AI-drafted sales email templates
  • Quotes drafted by Breeze Assistant
  • Custom report builder and dashboards
  • Custom objects on Enterprise
  • User permissions and teams
  • Task queues
  • Duplicate records manager
  • Gmail, Office 365 and Outlook add-ins
  • HubSpot mobile app
  • LinkedIn Sales Navigator sequence steps
  • Intent signals
  • Agent Builder

Best for

  • Sales teams that want sequences and the CRM on one login
  • SDR teams working a daily prospecting queue
  • Sales managers who forecast by rep and team
  • Teams already on HubSpot Marketing Hub or Service Hub
  • Small teams starting on the Free tier with two users
  • RevOps teams building workflows and custom objects on Enterprise
  • Reps who live in Gmail or Outlook
  • Companies that can budget a required onboarding fee on Professional and up

Use cases

  • running multi-step email and call sequences
  • tracking deals across pipeline stages
  • forecasting quarterly revenue by rep and team
  • booking meetings through scheduling links
  • logging emails and calls from Gmail or Outlook
  • drafting outreach emails with AI
  • generating a quote from a deal
  • assigning and rotating deal owners with workflows
  • recording and transcribing sales calls
  • reviewing sequence open and click rates
  • working contacts from the mobile app
  • merging duplicate contact records

Screenshots & Videos

Explore HubSpot Sales Hub in action

Sales Hub Homepage
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Sales Hub Homepage

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