Choose MoEngage if you run lifecycle marketing for a consumer brand with its own iOS and Android apps. Choose OneSignal if you are a developer-led team that ships an app and wants push running quickly. OneSignal starts with a free plan, then paid plans billed by the month, and higher plans sold by quote.
A marketer who wants analytics and campaigns in one tool is the person MoEngage serves. It holds a slice of customers back in control groups, so lift can be measured against them. A journey can branch on what a customer did at the previous step, and app and site events become funnels and path analysis. The tool pays off most for brands that run their own mobile apps.
OneSignal serves teams shipping an app, and the developers on those teams, and it still leads with push. It offers styled subscription prompts on a website, triggered by delay, scroll depth or exit. Every plan lets the API send without a cap on volume. Frequency capping sits on the top tier, and advanced analytics begin on the higher plans.
MoEngage's users praise an interface that is clear and quick to learn, and they value one place for audiences, analytics and reports. They complain that the platform is slow to load and that delivery rates look low. OneSignal's reviewers like quick setup, well-documented SDKs and a free plan that covers small apps. They find the jump to paid plans steep, and some describe support as slow.
MoEngage describes a luxury jewelry retailer that wanted app retention and online sales. The retailer joined WhatsApp, push and email in one journey with messages on its own site and app. The jeweler's weekly retention grew stronger. One OneSignal customer, an online wine retailer with an app, sends push to its shoppers with segmentation by location and automated birthday offers. A meaningful share of its total revenue now comes from app push notifications.