Bug & Issue Tracking Software

Bugzilla vs Shortcut

Compare Bugzilla and Shortcut side-by-side. See feature differences and pricing in the Bug & Issue Tracking Software category.

Bugzilla

by Bugzilla

No reviews yet

Pricing: Free and open source, installed on your own server. No paid tier, no hosted plan and no commercial support from the project.

Bugzilla is an open-source, self-hosted bug tracker with custom workflows, typed fields and shared searches, for teams that need control over who sees each bug.

5 /18 features Full profile

Shortcut

by Shortcut

No reviews yet

Pricing: Free for up to 10 users; Team $10 per user a month billed monthly, $8.50 yearly; Business $16, or $12 yearly; Enterprise by quote. 14-day full trial.

Shortcut is an issue tracker and project management tool for software teams, built around Stories, Epics, Iterations and a Roadmap, and sold per user.

14 /18 features Full profile

Feature Comparison

Bug & Issue Tracking Software features side-by-side

Feature	Bugzilla 5/18 features	Shortcut 14/18 features
Custom issue workflows and statuses Define your own issue states and the transitions between them per project or team.	Yes	Yes
Kanban board and sprint cycles Visualise issues on a board and plan work in time-boxed cycles or sprints.	No	Yes
Backlog with drag-and-drop ranking Order the backlog by dragging issues, with the rank persisted for the team.	No	Yes
Custom fields per issue type Add typed fields such as select, number, date or user to the issue form.	Yes	Yes
Saved filters with a query language Build searches with a structured query syntax, save them and share them with the team.	Yes	Yes
Issue automation rules Trigger field updates, assignments or notifications when an issue changes.	No	Yes
Issue linking and dependencies Relate issues as blocks, duplicates or parent and child, and see the links on each.	Yes	Yes
Roadmap and timeline view Plot projects and epics on a timeline with dates and dependencies.	No	Yes
Git branch and pull request linking Link commits, branches and pull requests to issues and move status on merge.	No	Yes
Issue triage queue Route incoming issues through a triage inbox before they reach a team's backlog.	No	No
SLA timers on issues Track time to respond or resolve against targets and flag breaches.	No	Yes
Chat integration for issue updates Create and update issues from Slack or Teams and receive notifications there.	No	Yes
In-app bug capture widget Collect bug reports with screenshots and browser details from a widget or SDK.	No	No
Burndown and velocity reports Built-in charts of remaining work per cycle and completed points over time.	No	Yes
Issue tracker mobile apps Native iOS and Android apps for viewing and updating issues.	No	No
Guest and external collaborator access Invite outside users to specific projects without a full seat.	No	No
Issue API and webhooks Create and update issues through a documented API and subscribe to change events.	No	Yes
Free issue tracker plan for small teams A no-cost plan exists with a stated limit on users, issues or teams.	Yes	Yes
Overall Rating	No reviews yet	No reviews yet