CRM Software

Bitrix24 vs Creatio

Compare Bitrix24 and Creatio side-by-side. See feature differences and pricing in the CRM Software category.

by Bitrix24

No reviews yet

Pricing: Free plan with unlimited users; paid plans are a flat fee per organization, from $59/mo billed annually ($89 monthly) for 5 users to $480/mo annually for 250

Bitrix24 is a CRM and business workspace with tasks, a contact center and a website builder, priced per organization rather than per seat, with a free plan.

17 /18 features Full profile

Creatio

by Creatio

No reviews yet

Pricing: Growth $40 and Enterprise $75 per user a month on a standard 3-year term; Unlimited by quote. New customers buy at least $10,000 a year.

Creatio is an AI CRM and no-code workflow platform for midsize and large organizations, sold per user with Sales, Marketing and Service as modules.

10 /18 features Full profile

Feature Comparison

CRM Software features side-by-side

Feature	Bitrix24 17/18 features	Creatio 10/18 features
Visual sales pipeline Deals move between stages on a drag-and-drop board or list view of every open opportunity.	Yes	No
Contact and company records Every person and organization has a record with custom fields, activity history and linked deals.	Yes	No
Two-way email sync with Gmail and Outlook Sent and received mail from a connected mailbox logs against the contact record automatically.	Yes	Yes
Calendar sync and booking links Meetings sync with Google or Microsoft 365 calendars and reps share a booking page for prospects.	Yes	No
Activity and task logging Calls, tasks and follow-ups are logged on records and assigned with due dates and reminders.	Yes	Yes
CRM workflow automation Rule-based triggers update fields, assign owners, create tasks or send email when a record changes.	Yes	Yes
Custom fields and objects Admins add fields to standard records and create new record types without writing code.	Yes	Yes
Lead capture web forms A form builder or embed code writes submissions straight into the CRM as new leads or contacts.	Yes	Yes
Weighted pipeline forecast Expected revenue is computed from deal value and stage probability, by period and by owner.	Yes	No
Custom reports and dashboards Users build reports on any field and pin them to dashboards without exporting to a spreadsheet.	Yes	Yes
Quotes generated from a deal A priced quote document is produced from the products on a deal record and sent to the customer.	Yes	No
Territory assignment rules Records are assigned to owners or teams automatically by geography, industry or another field.	Yes	No
Duplicate detection and merge The system flags duplicate contacts or companies and merges them while keeping the activity history.	Yes	Yes
Native mobile CRM app iOS and Android apps show records, log calls and activities and work from the phone in the field.	Yes	Yes
Role-based record permissions Roles and profiles control which records, fields and reports each user can view or edit.	Yes	Yes
CRM REST API and webhooks Records, activities and pipelines are readable and writable through a documented API with change webhooks.	Yes	No
Free CRM plan A no-cost tier with real users and records exists, not only a time-limited trial.	Yes	No
AI-generated record summaries The CRM writes a summary of a deal or contact history and suggests next steps from the activity log.	No	Yes
Overall Rating	No reviews yet	No reviews yet

Bitrix24 17/18 features

Visual sales pipeline: Yes
Contact and company records: Yes
Two-way email sync with Gmail and Outlook: Yes
Calendar sync and booking links: Yes
Activity and task logging: Yes
CRM workflow automation: Yes
Custom fields and objects: Yes
Lead capture web forms: Yes
Weighted pipeline forecast: Yes
Custom reports and dashboards: Yes
Quotes generated from a deal: Yes
Territory assignment rules: Yes
Duplicate detection and merge: Yes
Native mobile CRM app: Yes
Role-based record permissions: Yes
CRM REST API and webhooks: Yes
Free CRM plan: Yes
AI-generated record summaries: No

No reviews yet

Creatio 10/18 features

Visual sales pipeline: No
Contact and company records: No
Two-way email sync with Gmail and Outlook: Yes
Calendar sync and booking links: No
Activity and task logging: Yes
CRM workflow automation: Yes
Custom fields and objects: Yes
Lead capture web forms: Yes
Weighted pipeline forecast: No
Custom reports and dashboards: Yes
Quotes generated from a deal: No
Territory assignment rules: No
Duplicate detection and merge: Yes
Native mobile CRM app: Yes
Role-based record permissions: Yes
CRM REST API and webhooks: No
Free CRM plan: No
AI-generated record summaries: Yes

No reviews yet

Pricing

Bitrix24

Free plan with unlimited users; paid plans are a flat fee per organization, from $59/mo billed annually ($89 monthly) for 5 users to $480/mo annually for 250

See all plans

Creatio

Growth $40 and Enterprise $75 per user a month on a standard 3-year term; Unlimited by quote. New customers buy at least $10,000 a year.

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