Salesforce

Salesforce is the San Francisco company behind Sales Cloud, its CRM for sales teams, sold as per-user cloud subscriptions in six currencies.

Salesforce is a software company in San Francisco that sells customer relationship management software as a cloud subscription. Its range covers sales, service, marketing, commerce, analytics and the Slack collaboration tools, and each part carries its own product pages and its own pricing page on salesforce.com. Licences are sold per named user rather than per company, so a buyer can price one part of the range without taking the rest. Sales Cloud is the company's CRM for sales teams and the product this catalog files under the Salesforce brand. Salesforce quotes it in US dollars, euros, pounds sterling, Australian dollars, Japanese yen and Swedish kronor, so a buyer outside the United States reads a local figure on the pricing page instead of a conversion. Most subscriptions run on annual contracts. The company sells to organisations of every size, from a small team that signs up online to an enterprise that negotiates through a sales representative on a published telephone line. Around the software it runs a partner network, a professional services arm and three tiers of success plan, and it publishes its documentation and training openly through Salesforce Help and Trailhead. Its corporate and financial disclosures sit on a separate investor relations site.