Constant Contact

Constant Contact is a Waltham, Massachusetts email marketing company for small businesses, selling Constant Contact and Lead Gen and CRM, formerly SharpSpring.

Constant Contact, Inc. is one of the oldest email marketing companies, founded in Waltham, Massachusetts, in the mid-1990s and aimed squarely at small businesses, nonprofits and franchises. It sells two products under its own name and lists two further brands, Retention Science and Vision6, in its site footer. The flagship product, also called Constant Contact, bundles email campaigns, automation paths, social posting and ads, landing pages, sign-up forms, events with ticketing and payments, and US SMS marketing. It is sold in Lite, Standard and Premium tiers priced by contact count, with a trial and phone support. The second product, Constant Contact Lead Gen and CRM, is the marketing automation and CRM platform the company bought as SharpSpring and rebranded in 2023. It adds lead scoring, a sales pipeline, visual workflows and webhooks, and it is sold through partner-led demos rather than a price list. Constant Contact serves small businesses starting out on email, nonprofits, franchises, businesses that run events and take payments, and the agencies in its partner program. Each product's plan cards list every tier.