Salesmate is a CRM for small and midsize businesses that runs deal pipelines, email sync, built-in calling and Smart Flows automation, priced per user.
Salesmate gives a sales team one shared place for deals, contacts, conversations and follow-ups, so a customer's history never sits in a single rep's inbox. Rapidops Inc., based in Charlotte, North Carolina, trades under the Salesmate name and founded it in 2016. The same account also covers marketing automation, a support inbox and AI agents. Sales, marketing and service staff therefore read one customer record. Deals move across stages on a drag-and-drop pipeline board, and Forecast Value weighs each deal by its chance of winning. Full email sync logs sent mail and replies against the contact, while the Meeting scheduler shares booking links tied to Google or Microsoft calendars. Smart Flows run automations when a record changes, updating fields, creating records or sending email. The Pro tier adds Sequences, Product & quote management, ticket management, a Team inbox and the Sandy AI assistant. Business brings custom modules, calculated fields, surveys, SLAs and a Power dialer with Voicemail drop. Basic is aimed at startups and small businesses that run one pipeline across email, phone and text. Pro fits growing midsize teams that want outreach sequences and quotes built from deal products. Business suits companies that line up sales, marketing and support on shared records and goals, and Enterprise adds audit logs, IP restriction and a dedicated account manager. Salesmate is bought per user on a monthly or annual plan, with every user in an account on the same tier, after a trial that opens every feature to the whole team. Reps call and text prospects from the built-in phone, log the outcome on the deal and leave the next email to a Smart Flow. Leads arrive through embedded website forms, and duplicate rules flag a second record before a merge keeps one master contact. Teams on Google Workspace or Office 365 connect mail and calendars at setup, and firms that invoice in Xero or QuickBooks Online link them through integrations included with every plan. The iPhone and Android apps carry the same records out of the office, where reps log activities and set reminders between customer visits.
Pricing
View plans-
Basic
$29 per month
$23 USD a user a month billed annually; $29 a user billed monthly
- Contact and company management, activity and task management, calendar sync
- Deal pipeline management, full email sync, email templates and tracking
- Meeting scheduler, web forms, custom fields, standard dashboard and reports
- Smart Flows automation with 5,000 credits a user a month; extra credits are a paid add-on
- Every user in an account must be on the same plan and billing cycle
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Pro
$49 per month
$39 USD a user a month billed annually; $49 a user billed monthly
- Everything in Basic, plus sequences, product and quote management, ticket management
- Team inbox, team management, custom dashboards and reports with goals
- Field-based permissions, formula fields, single sign-on and Sandy AI
- Smart Flows automation with 10,000 credits a user a month
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Business
$79 per month
$63 USD a user a month billed annually; $79 a user billed monthly
- Everything in Pro, plus deal credit split and custom modules (objects)
- Custom duplicate management rules, surveys, service level agreements
- Advanced goal management, calculated fields, power dialer, voicemail drop
- Smart Flows automation with 15,000 credits a user a month
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Enterprise
Custom pricing
- No published seat price; quoted after a talk with sales
- Enterprise onboarding packages start from $1999 USD
- Everything in Business, plus audit logs, custom validation rules and IP restriction
- Dedicated IP (1 included), dedicated account manager, quarterly business review
- Dedicated onboarding consultation and 24 x 7 support
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Add-ons
Custom pricing
- Sold on top of any plan; prices on request
- Built-in calling and texting, billed by usage at the published call rates
- Extra Smart Flows credits beyond the monthly allowance
- Dedicated IP address for high-volume email sending
- AI agent credits, consumed by actions the AI agents perform
Features
- Included: Visual sales pipeline
- Included: Contact and company records
- Included: Two-way email sync with Gmail and Outlook
- Included: Calendar sync and booking links
- Included: Activity and task logging
- Included: CRM workflow automation
- Included: Custom fields and objects
- Included: Lead capture web forms
- Included: Weighted pipeline forecast
- Included: Custom reports and dashboards
- Included: Quotes generated from a deal
- Not included: Territory assignment rules
- Included: Duplicate detection and merge
- Included: Native mobile CRM app
- Included: Role-based record permissions
- Included: CRM REST API and webhooks
- Not included: Free CRM plan
- Not included: AI-generated record summaries
Additional Features
- Drag-and-drop deal pipeline board
- Forecast Value weighted by win probability
- Full email sync with replies logged on the contact
- Email templates and tracking
- Meeting scheduler booking links
- Smart Flows automation on monthly credits
- Sequences (Pro)
- Product and quote management (Pro)
Best for
- Startups and small businesses running one pipeline across email, phone and text
- Growing midsize sales teams that need sequences and quotes
- Companies lining up sales, marketing and support on one customer record
- Teams that want calling and texting inside the CRM rather than a separate phone tool
- Field reps who work deals from an iPhone or Android phone
- Teams on Google Workspace or Office 365 mail and calendars
- Accounts that can put every user on the same plan
- Teams ready to pay per user after a trial
Use cases
- Moving deals through stages on a pipeline board
- Logging email replies against contacts automatically
- Sharing a booking link for discovery calls
- Sending follow-up emails after a website form fill
- Running multi-step outreach sequences
- Building quotes from the products on a deal
- Calling and texting prospects from the CRM
- Power dialing a call list with voicemail drop
- Handling support tickets in a shared team inbox
- Merging duplicate contact records
- Forecasting revenue from weighted pipeline value
- Building custom dashboards with sales goals
Screenshots & Videos
Explore Salesmate in action
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