Less Annoying CRM

Less Annoying CRM is a simple CRM for small businesses that tracks contacts, pipelines, tasks and email, sold as one plan with every feature included.

Less Annoying CRM gives a small team one shared record of every contact, conversation and follow-up, for businesses that have outgrown a spreadsheet. Less Annoying Software, LLC builds it in St. Louis, where two brothers who started the company in 2009 moved it five years later. The business remains family-owned and self-funded. Every account gets the same feature set and the same support, with nothing held back for a higher tier. Contact and company records hold notes, follow-up reminders and unlimited custom fields. Each contact's History collects notes, logged emails, events and tasks, with a filter for every activity type. Pipelines move leads, deals or any other process through color-coded statuses, and the Pipeline Report lists every item in one view. Email logging records messages to and from existing contacts once a mailbox is connected, while Tasks and the Calendar keep each follow-up attached to the right person. Less Annoying Forms turns web form submissions into new contacts or leads, and Automations add notes, tasks or pipeline items as they arrive. The product suits small businesses moving off a spreadsheet: owners, salespeople and account managers who track relationships one contact at a time. Admins choose what each colleague can share and export, and pipeline permissions keep a pipeline with the team that works it. Pricing is a single plan charged per user each month, with every feature included, no tiers, no contracts and support at no extra charge. A trial of the full product needs no credit card. The native app for iOS and Android carries the same records onto a salesperson's phone for calls and visits. Duplicates flagged by a matching email or phone number can be merged one at a time or in bulk, and a merge can be undone from the contact's History. Newsletters to those contacts go out through Mailchimp or Tarvent, while Zapier and the documented API with webhooks pass records to the other apps a business already runs. It fits a business whose sales run on personal follow-up, where the next call depends on remembering the last one.