Dust

Dust is an AI agent platform where teams build and share agents that work over company data in Slack, Notion and Drive, sold per seat with monthly credits.

Dust gives a company one place to build AI agents that read its own documents, conversations and tickets, then act in the apps where the work happens. The problem it targets is knowledge spread across Slack threads, Notion pages, GitHub repositories and shared drives, out of reach of a general chatbot. The product comes from the Paris company of the same name, whose legal entity is Permutation Labs. The idea is multiplayer AI for human-agent collaboration, with people and agents working in shared spaces and people in control. Agents are put together in the agent builder from instructions, skills, knowledge and tools. Knowledge arrives through connectors that sync company sources, and an agent runs a semantic search over the selected data before it answers. Each agent can be pinned to the model that suits its task. Tools come through MCP servers, either built in or a remote server a team writes itself. The Run Agent tool lets one agent pass a task to another or hand over the conversation completely. A Structured Response Format holds replies to a JSON schema, Prompt version history keeps every earlier set of instructions, and an agent can wait for a person to approve an action before it writes to another system. Dust is aimed at companies where many employees, not only engineers, build and share agents. Its prepared use cases cover sales, support, marketing, engineering, data analytics, IT and recruiting. Smaller teams buy the self-serve Business plan, where an admin gives each person a Free, Pro or Max seat according to how heavily they use agents, and each paid seat carries a monthly credit allowance. Larger organizations move to Enterprise, which sales quotes and which adds pooled credits, SCIM provisioning, audit logs and single-tenant deployment. A support agent drafts the answer to a customer's ticket from the help documentation and an analytics report kept in Notion. A sales agent sums up an account's last meeting, open challenges and next steps before a call. People reach these agents in the web app, inside Slack or Microsoft Teams, through a browser extension, or by forwarding an email. Webhook triggers start an agent when an event arrives from Jira or Linear, and the Conversation API lets an internal tool message an agent directly. Agents built this way take on recurring jobs such as preparing account briefs for sales calls and drafting answers for the support queue.