Docusign eSignature is e-signature software for teams routing contracts for signature, with envelope allowances capped by plan rather than unlimited.
Docusign eSignature is electronic signature software for sending, signing and tracking agreements online. It is the flagship product of Docusign, Inc., the San Francisco company that launched it in 2003 and still sells it from its own site. The product replaces the print, sign, scan and return cycle with an envelope that recipients open in a browser or on a phone. Every completed envelope carries a certificate of completion and an audit trail recording who acted on it and when. Senders upload a document, place standard and custom tags and fields, and set the signing workflow so each party receives the agreement in turn. Conditional routing moves an agreement down a different path when an answer changes, and conditional logic auto calculates values inside a form. Reusable templates keep repeat paperwork consistent, and a team can share them. Bulk send pushes one envelope to many signers at once, PowerForms publish a self service signing link, and reminders and notifications chase whoever has not finished. AI assisted summary and field suggestions, powered by Docusign Iris, read the agreement before a person does. eSignature suits sole proprietors signing the occasional contract, sales and HR teams routing orders and offer letters, and legal and procurement groups that need a defensible record of consent. It fits organisations working across borders, with signing in 44 languages and legality guidance published country by country. Regulated teams can attach recipient identity verification or SMS delivery to a subscription they already hold. It is bought per user on an annual subscription, with larger envelope volumes quoted by sales. Most envelopes carry NDAs, statements of work, order forms, offer letters and renewal paperwork, signed remotely or in person from the browser or the Docusign mobile app. Web forms collect structured data before the signature, and payments can be taken during the signing session itself. The product reaches into Salesforce through Gen for Salesforce, into cloud storage services, and into hundreds of other applications through the App Center, while its API lets developers put the signing ceremony inside their own product. Teams that also need contract authoring and obligation tracking run it beside Docusign CLM and Agreement Manager on the same account.
Features
- Included: Legally binding electronic signatures
- Included: Certificate of completion audit trail
- Included: Reusable signing templates
- Included: Signing order and multi-party routing
- Included: Fillable form fields
- Included: Conditional fields
- Included: Bulk send to many signers
- Included: Automatic reminders and expiry
- Included: In-person signing
- Included: Signer identity verification
- Not included: Qualified electronic signatures
- Included: Payment collection at signing
- Included: Public signing links
- Included: Embedded signing via API
- Included: Send from CRM and cloud storage
- Included: Branded signing experience
- Included: Sign and send from a mobile app
- Not included: Unlimited envelopes on standard plans
Additional Features
- Envelope sending and tracking
- Certificate of completion
- Audit trail on every envelope
- Reusable envelope templates
- Shared document templates
- 20+ standard and custom tags and fields
- Automatic tag placement
- Conditional routing
Best for
- Sole proprietors sending a handful of contracts a month
- Sales teams routing order forms and quotes for signature
- HR teams sending offer letters and onboarding paperwork
- Legal and procurement groups that need a defensible audit trail
- Companies signing across borders in several languages
- Regulated teams that must verify a signer's identity
- Developers embedding a signing step in their own application
- Teams already working in Salesforce or a cloud storage suite
Use cases
- Sending an NDA for signature and tracking it to completion
- Collecting signatures on a statement of work
- Routing an offer letter through hiring manager approval
- Publishing a self service signing link for a standard form
- Sending the same agreement to hundreds of recipients at once
- Collecting a payment at the moment of signing
- Standardizing repeat paperwork with reusable templates
- Verifying a signer's identity before an agreement completes
- Proving who signed a contract and when, for an audit
- Signing an agreement in person on a tablet
- Embedding a signing ceremony inside a customer portal
- Collecting structured data with a mobile friendly web form
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