Reputation & Review Management Software

Trustpilot vs Yotpo

Compare Trustpilot and Yotpo side-by-side. See feature differences and pricing in the Reputation & Review Management Software category.

Most Features

Trustpilot

by Trustpilot

0.0 (0)

Pricing: Free plan; Starter from $99/mo, Plus from $319/mo, Premium from $799/mo, per domain, billed annually; Enterprise on request. Checked Sep 2026.

Trustpilot Business helps companies collect customer reviews, reply from one inbox, display them with TrustBox widgets and earn Google Seller Ratings stars.

16 /20 features Full profile

Yotpo

by Yotpo

0.0 (0)

Pricing: Priced by monthly orders, no annual toggle; Reviews from $59/mo at 250 orders, Loyalty free or $199/mo at 500, the two bundled from $368/mo; Premium, Enterprise and Discover custom

Yotpo is an ecommerce retention platform for Shopify and BigCommerce brands: product reviews and UGC, points and VIP loyalty, and refer-a-friend rewards.

13 /20 features Full profile

Feature Comparison

Reputation & Review Management Software features side-by-side

Feature	Trustpilot 16/20 features	Yotpo 13/20 features
Review request campaigns by SMS and email Sends review invitations by text and email, one-off or automated after a sale or visit.	Yes	Yes
Multi-site review monitoring Collects reviews from Google, Facebook, Yelp, industry sites and marketplaces in one place.	No	No
Reply to reviews from one inbox Answers reviews on the source sites from a single inbox.	Yes	Yes
AI-drafted review replies Drafts a reply to each review for approval.	Yes	Yes
Website review widgets Displays reviews on your site in carousels, badges or feeds.	Yes	Yes
Review funnel landing pages Hosted pages that route a customer to the review site of your choice.	No	No
QR code review requests QR codes on receipts or signage that open a review request.	Yes	No
Private negative feedback capture Offers a private feedback form alongside public review links so complaints reach you directly.	No	No
Review sentiment and theme insights Sentiment and recurring themes across reviews, by location and over time.	Yes	Yes
Competitor review benchmarking Compares your ratings and volume against named competitors.	Yes	No
Location-level reputation reporting Ratings, volume and response rate per location for multi-location brands.	Yes	No
NPS and customer surveys Sends NPS or satisfaction surveys and routes promoters to review sites.	No	No
Product review syndication Syndicates product reviews to Google Shopping, retailers and marketplaces.	Yes	Yes
Photo and video review collection Collects photos and video with product reviews.	Yes	Yes
Product Q&A Customer questions and answers on product pages.	Yes	Yes
Review schema markup Adds review structured data so star ratings can show in search results.	Yes	Yes
Review sharing to social Turns a review into a branded social post.	Yes	Yes
New review alerts Notifies the right person when a new review, or a negative one, arrives.	Yes	Yes
CRM and POS triggered requests Triggers review requests from CRM, booking or point-of-sale events.	Yes	Yes
Flagging fake reviews for removal Helps flag and report reviews that break a platform's policies.	Yes	Yes
Overall Rating	0.0 0 reviews	0.0 0 reviews

Trustpilot 16/20 features

Review request campaigns by SMS and email: Yes
Multi-site review monitoring: No
Reply to reviews from one inbox: Yes
AI-drafted review replies: Yes
Website review widgets: Yes
Review funnel landing pages: No
QR code review requests: Yes
Private negative feedback capture: No
Review sentiment and theme insights: Yes
Competitor review benchmarking: Yes
Location-level reputation reporting: Yes
NPS and customer surveys: No
Product review syndication: Yes
Photo and video review collection: Yes
Product Q&A: Yes
Review schema markup: Yes
Review sharing to social: Yes
New review alerts: Yes
CRM and POS triggered requests: Yes
Flagging fake reviews for removal: Yes

0.0

(0)

Yotpo 13/20 features

Review request campaigns by SMS and email: Yes
Multi-site review monitoring: No
Reply to reviews from one inbox: Yes
AI-drafted review replies: Yes
Website review widgets: Yes
Review funnel landing pages: No
QR code review requests: No
Private negative feedback capture: No
Review sentiment and theme insights: Yes
Competitor review benchmarking: No
Location-level reputation reporting: No
NPS and customer surveys: No
Product review syndication: Yes
Photo and video review collection: Yes
Product Q&A: Yes
Review schema markup: Yes
Review sharing to social: Yes
New review alerts: Yes
CRM and POS triggered requests: Yes
Flagging fake reviews for removal: Yes

0.0

(0)

Pricing

Trustpilot

Free plan; Starter from $99/mo, Plus from $319/mo, Premium from $799/mo, per domain, billed annually; Enterprise on request. Checked Sep 2026.

View plans

Yotpo

Priced by monthly orders, no annual toggle; Reviews from $59/mo at 250 orders, Loyalty free or $199/mo at 500, the two bundled from $368/mo; Premium, Enterprise and Discover custom

View plans

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