Jotform is an online form and survey builder that also bundles a spreadsheet database, no-code apps and e-signatures, with a permanent free plan.

Jotform is an online form and survey builder for anyone who needs to collect data, get an approval or accept a signature without writing code. A form built in Jotform can feed a Tables view, trigger an Approvals workflow and collect a signature without leaving the platform, which is the case for buying the parts together rather than piecing them from separate vendors. It is made by Jotform, an independent, bootstrapped company founded in 2006 and headquartered in San Francisco. The drag-and-drop form builder starts from an AI form generator or from a library of more than 20,000 templates, with conditional logic and branching, more than 100 field types, multilingual forms, online payment collection, Loom video responses, and CAPTCHA and submission-limit controls against duplicate or bot responses. Jotform Tables is the spreadsheet database behind every form, with AI Columns that categorize, score sentiment and summarize open text, and CSV and Excel export of the raw data. Jotform Apps builds a no-code internal or customer-facing app, Jotform Sign turns a document into an e-signature flow, Jotform Approvals routes submissions through an approval workflow, and Jotform AI Agents answer questions and fill forms conversationally across channels. Report Builder generates reports and presentations from the data, HIPAA-compliant forms are available on the Gold and Enterprise tiers, and single sign-on arrives on Enterprise. Jotform suits individuals and small teams starting to collect data online, teams that want forms, e-signatures and approval workflows in one subscription, nonprofits and educational institutions, which get discounted pricing, and healthcare organizations that need HIPAA-compliant forms. The Starter plan is free forever rather than a time-limited trial, with every feature available at reduced limits and Jotform branding on the forms, and the Bronze, Silver and Gold tiers, billed monthly or annually, raise the submission, storage, payment and signed-document limits. Enterprise is custom, and the plan cards list every tier. In daily use Jotform runs online forms, surveys and polls, an HR request or IT ticket approval workflow, a job application, a contract signed online, a no-code app for a field team, a multi-channel AI customer-service agent, an online store or donation page and event registration. It exports to CSV and Excel and connects to payment processors, so it sits beside a CRM, a payment provider and a spreadsheet rather than replacing them.

Features

Not included: Built-in respondent panel
Not included: Demographic and behavioral targeting
Not included: Sample quotas
Included: Screening questions
Included: Survey builder with branching logic
Included: AI survey drafting
Not included: Conjoint and MaxDiff
Not included: Price sensitivity analysis
Not included: Concept and ad testing templates
Not included: Brand tracking studies
Included: Video responses and interviews
Not included: Statistical significance testing
Not included: Crosstab analysis
Included: AI open-text analysis
Included: SPSS and CSV export
Not included: Multi-country fieldwork
Not included: Full-service research option
Not included: Own respondent community management
Included: Fraud and speeder detection

Additional Features

Drag-and-drop form builder
AI form generator
Conditional logic and branching
100+ field types
Jotform Tables spreadsheet database
AI Columns (categorize, sentiment, summarize)
Jotform Apps no-code app builder
Jotform Sign e-signature documents
Jotform Approvals workflow automation
Jotform AI Agents conversational agents
Online payment collection
CAPTCHA and submission-limit fraud prevention
Loom video responses
CSV and Excel data export
Report Builder auto-generated reports
HIPAA-compliant forms (Gold and Enterprise)
Single sign-on (Enterprise)
20,000+ templates
Multilingual forms

Best for

  • Individuals and small teams starting to collect data online
  • Teams that want forms, e-signatures and approval workflows in one subscription
  • Nonprofits and educational institutions, which get discounted pricing
  • Healthcare organizations needing HIPAA-compliant forms, on Gold and Enterprise

Use cases

  • Online forms, surveys and polls
  • No-code internal and customer-facing apps
  • E-signature documents and contracts
  • Approval workflows such as HR requests, job applications and IT tickets
  • Multi-channel AI customer-service agents
  • Auto-generated reports and presentations
  • Online stores and donation collection
  • Event registration

Screenshots & Videos

Explore Jotform in action

Tables Data Grid
Tables Data Grid

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