AI Chatbots

ChatGPT vs Claude

Compare ChatGPT and Claude side-by-side. See feature differences and pricing in the AI Chatbots category.

0.0 (0)

Pricing: Free plan available; Plus $20/mo, Pro from $100/mo, Business seats from $20 per user/mo billed annually, Enterprise on request. Checked September 2026.

ChatGPT is OpenAI's general purpose AI assistant for chat, coding, images, voice and research, with a permanent free tier and per seat business plans.

4 /18 features Full profile

Claude

by Anthropic

0.0 (0)

Pricing: Free plan for everyone; Pro $20 a month or $17 billed annually; Max $100 or $200 a month; Team seats from $25; Enterprise $20 a seat plus API usage. Checked September 2026.

Claude is Anthropic's AI assistant for coding, research and document work, with Claude Code, Cowork, Design and Science bundled into one subscription.

4 /18 features Full profile

Feature Comparison

AI Chatbots features side-by-side

Feature	ChatGPT 4/18 features	Claude 4/18 features
Visual conversation flow builder Build and branch dialogue paths on a canvas without writing code.	No	No
Live chat handover to a human agent Hand a conversation to a person, with the chat history attached.	No	No
Answers drawn from your own content Point the bot at a site, help centre or documents and have it answer from them.	Yes	Yes
Website chat widget An embeddable widget that drops into a page with a script tag.	No	No
WhatsApp and SMS channels Run the same bot over WhatsApp Business and text messaging.	No	No
Multilingual chat with language detection Detect the visitor's language and reply in it.	No	No
Lead capture and qualification Collect contact details and score the enquiry inside the chat.	No	No
Chat transcript export Download or stream full conversation logs.	Yes	No
Chatbot analytics dashboard Volumes, containment, drop-off and top intents in one report.	No	No
Custom bot persona and tone Set the bot's name, character and writing style.	Yes	No
Widget branding and white label Remove vendor branding and match the widget to your own.	No	No
Pre-built conversation templates Ready-made flows for common jobs such as booking or FAQ.	No	No
Chatbot REST API Drive conversations programmatically rather than through the widget.	No	Yes
CRM and help desk integrations Write contacts and conversations into the tools you already run.	No	No
Sentiment detection in chat Flag frustration or intent shift during a conversation.	No	No
Chatbot A/B testing Run two flows or greetings against each other and compare.	No	No
Voice channel support Take the same bot onto a phone or voice interface.	Yes	Yes
Chat data retention controls Choose how long transcripts are kept, and where.	No	Yes
Overall Rating	0.0 0 reviews	0.0 0 reviews

ChatGPT 4/18 features

Visual conversation flow builder: No
Live chat handover to a human agent: No
Answers drawn from your own content: Yes
Website chat widget: No
WhatsApp and SMS channels: No
Multilingual chat with language detection: No
Lead capture and qualification: No
Chat transcript export: Yes
Chatbot analytics dashboard: No
Custom bot persona and tone: Yes
Widget branding and white label: No
Pre-built conversation templates: No
Chatbot REST API: No
CRM and help desk integrations: No
Sentiment detection in chat: No
Chatbot A/B testing: No
Voice channel support: Yes
Chat data retention controls: No

0.0

(0)

Claude 4/18 features

Visual conversation flow builder: No
Live chat handover to a human agent: No
Answers drawn from your own content: Yes
Website chat widget: No
WhatsApp and SMS channels: No
Multilingual chat with language detection: No
Lead capture and qualification: No
Chat transcript export: No
Chatbot analytics dashboard: No
Custom bot persona and tone: No
Widget branding and white label: No
Pre-built conversation templates: No
Chatbot REST API: Yes
CRM and help desk integrations: No
Sentiment detection in chat: No
Chatbot A/B testing: No
Voice channel support: Yes
Chat data retention controls: Yes

0.0

(0)

Pricing

ChatGPT

Free plan available; Plus $20/mo, Pro from $100/mo, Business seats from $20 per user/mo billed annually, Enterprise on request. Checked September 2026.

View plans

Claude

Free plan for everyone; Pro $20 a month or $17 billed annually; Max $100 or $200 a month; Team seats from $25; Enterprise $20 a seat plus API usage. Checked September 2026.

View plans

Explore Each Product

ChatGPT Read reviews, features & pricing

Claude Read reviews, features & pricing

Looking for more options?

Browse all AI Chatbots software